Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Belvidere’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
434 reviews
5 stars
349
4 stars
29
3 stars
15
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Chris, Cesar, and Tanner, who provided thorough assistance and resolved issues effectively.
Sales Practices
Several reviews expressed concerns about aggressive sales tactics and upselling, particularly towards vulnerable customers, leading to dissatisfaction with their purchases.
Store Experience
Customers reported a generally positive experience in the store environment, noting the staff's friendliness and willingness to assist.
Technical Support
While many customers received good help with phone setups and transitions, some reported issues with activation and technical problems that were not resolved satisfactorily.
Promotions and Billing Issues
Multiple reviews highlighted problems with promotional offers not being honored, leading to unexpected charges and dissatisfaction with billing practices.
- CGChris GrayNov 13, 20255.0Cesar & Micheal were great! Great Customer Service and also got things done in a timely matter! Come check these guys out (Belvidere, Il by the Jersey Mikes) you won’t regret it AT ALL, they are professional at what they do!!
- PGPunta GordaNov 3, 20255.0Stopped in before heading back down to Florida for the winter. Tanner helped me get everything squared away with my phone—super nice guy and made it all easy.
- KKkristy kocourekOct 29, 20255.0If you’re looking for great customer service and fast friendly service Verizon Wireless in Belvidere is awesome they go above and beyond ask for Ryan or Michael definitely worth the drive from Stillman Valley
- TETony ErneyOct 23, 20255.0If you are looking for help with a new phone, plan, or just advice, ask for Chris Abonce. His extensive knowledge is matched only by his fantastic attitude. He truly knows his stuff and genuinely cares, I definitely recommend this store and this employee! Thanks again for all your help Chris!
- KBken braggOct 22, 20255.0All the staff was pretty cool. I went into the store to switch three phones out and I wasn't prepared I didn't have passwords and things I needed. But this guy named Cesar called people, hacked and finagled to get the problems solved. He tackled hurdle after hurdle while training two other guys he was a multitask master. Then I walked out of there paying half the price I thought I'd have to pay.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Belvidere?
The Verizon store, Cellular Sales, is located at 1912 Gateway Center Dr, Belvidere, IL 61008.
What brands of smartphones can I buy at Cellular Sales in Belvidere?
You can purchase Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus smartphones at Cellular Sales.
What are the store hours for Cellular Sales in Belvidere?
Cellular Sales is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Cellular Sales in Belvidere offer curbside or in-store pickup?
Yes, Cellular Sales offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill in-store at Cellular Sales in Belvidere?
Yes, you can pay your Verizon bill in-store at Cellular Sales.
Do I need an appointment to visit the Cellular Sales store in Belvidere?
No appointment is required to visit Cellular Sales, but you can call ahead to make one if you prefer.
What payment options are accepted at Cellular Sales in Belvidere?
Cellular Sales accepts American Express, Discover, Mastercard, and Visa credit cards.
What services can I get at Cellular Sales besides purchasing phones?
Cellular Sales offers Verizon wireless plans, prepaid wireless, Hum smart car service, home phone, home internet, and mobile hotspot services.
What nearby places can I visit before or after shopping at Cellular Sales?
Nearby places include Starbucks for coffee, Jersey Mike's for sandwiches, and Rosati's Pizza for Italian dining.
Are there other mobile phone stores near Cellular Sales in Belvidere?
Yes, there is an AT&T Store and Walmart Belvidere nearby, both offering mobile phones and electronics.