Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Batavia for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
176 reviews
5 stars
98
4 stars
27
3 stars
12
2 stars
6
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for being rude or unhelpful.
Staff Knowledge
Several customers highlighted the expertise of certain employees, particularly in resolving technical issues and providing thorough information.
Wait Times
Customers frequently mentioned long wait times, with some expressing frustration over inadequate staffing during busy periods.
Store Experience
The store environment received mixed feedback, with some praising cleanliness and organization, while others reported feeling belittled or ignored.
Sales Practices
Concerns were raised about misleading sales tactics and issues with promotions not being honored, leading to customer dissatisfaction.
- TGTamara Guillen1 day ago5.0Kameron was amazing! Quick and easy service. Went in to change my phone and start a new plan. I was only there for about an hour. If you go, look for Kameron!
- TKTravis Karr2 days ago5.0Patrick was an incredible help in switching my old phone to my new phone. We tried transferring my phone on our own but ran into problems. Patrick was very pleasant and helped us transfer the phone in no time. Great experience.
- KSKala SweeneyNov 5, 20255.0I went to Verizon because I could not renew my teacher discount and Doron was so attentive and helpful and persevered until the problem was solved. I had an amazing experience at the Verizon store. Thank you Doron!
- JFJohn FasanoAug 27, 20255.0The lady that resolved my issue(my phone issue-I have no issues) was patient, kind and knowledgeable. Resolved the issue quickly with no drama and without the car salesman approach. Thanks Verizon Batavia!
- RDRoberta DykstraAug 13, 20255.0I dreaded going to a Verizon store to update my plan and iPhone, but Yoni made it the most pleasant experience I ever had at a Verizon store. He transferred all my data and even synced my Apple watch. I was in and out of there in an hour. Great experience!
Frequently Asked Questions About Verizon
What brands of smartphones and devices does the Verizon store in Batavia offer?
The Verizon store in Batavia offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the latest 5G smartphones like the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are the store hours for Verizon in Batavia?
The Verizon store in Batavia is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Can I schedule an appointment before visiting the Verizon store in Batavia?
Yes, you can schedule an in-store appointment online or through the My Verizon app to ensure personalized service during your visit.
What delivery and pickup options are available for purchases at Verizon Batavia?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for purchases made online or in-store.
What types of products does Verizon Batavia provide for businesses?
Verizon Batavia supplies business cell phones, mobile hotspots, tablets, and laptops to meet various business needs.
What payment methods are accepted at Verizon Batavia?
Verizon Batavia accepts checks, debit cards, mobile NFC payments, and does not require cash-only transactions.
Is free Wi-Fi available at the Verizon store in Batavia?
Yes, free Wi-Fi is available for customers visiting the Verizon store in Batavia.
Are there any nearby dining options I can visit before or after shopping at Verizon Batavia?
Yes, nearby dining options include Culver's for fast American food, TGI Fridays for casual dining, TRIBELLA Grill for seafood, Acquaviva Ristorante for Italian cuisine, It's Just Wings for chicken wings, and Chili's Grill & Bar offering a variety of dishes. These spots offer convenient choices to enjoy a meal around your Verizon visit.
What nearby services can help me with printing or shipping needs when I visit Verizon Batavia?
Nearby FedEx Office Print & Ship Center offers printing, shipping, freight, and courier services, which can be convenient if you need to handle mail or printing tasks alongside your Verizon visit.
Are there any nearby places for pet supplies or pet grooming near Verizon Batavia?
Yes, Petland Batavia is a nearby pet store for supplies, and Woofbeach provides pet grooming services, making it easy to take care of your pet needs close to Verizon.