Business Details
350 N Randall Rd, Batavia, IL
60510, United States
Certified by Verizon • Feb 22, 2026
(630) 761-2160
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/illinois/batavia/batavia-202222
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Batavia for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
277 reviews
5 stars
167
4 stars
33
3 stars
14
2 stars
13
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting positive experiences with specific employees who provided efficient and helpful service.
Long Wait Times
Several reviews mentioned long wait times and understaffing, leading to frustration among customers.
Mixed Experiences
While many customers had great experiences, others reported poor service, including rude staff and unresolved issues, indicating inconsistency in service quality.
Technical Support Issues
Customers expressed dissatisfaction with the store's ability to provide technical support, with some feeling that staff lacked the necessary knowledge to assist effectively.
- KCKen coranFeb 12, 20265.0Thank you, Kameron... Great customer service and support 👍 KC
- AWALECK WiseDec 15, 20255.0The Verizon store in Aurora illinois on Kirk Road, the employees, are very friendly and knowledgeable in their field, nice store to visit good customer service
- AKAndrea KehlDec 15, 20255.0Alyssa was very helpful adding a 2nd line to my account. She was very knowledgeable and efficient. I would definitely go back to this location based on her service!
- TGTamara GuillenNov 23, 20255.0Kameron was amazing! Quick and easy service. Went in to change my phone and start a new plan. I was only there for about an hour. If you go, look for Kameron!
- TKTravis KarrNov 22, 20255.0Patrick was an incredible help in switching my old phone to my new phone. We tried transferring my phone on our own but ran into problems. Patrick was very pleasant and helped us transfer the phone in no time. Great experience.
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Certified February 22, 2026Yext Knowledge Graph
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