Verizon

4.8
468 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Bartlett, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 908 S Il Route 59.

Details

  • Curbside pickupNot available

Location

Verizon
908 S Il Route 59, Bartlett, IL
60103, United States

Hours

Reviews

4.8
467 reviews
5 stars
444
4 stars
2
3 stars
2
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendly, knowledgeable, and helpful service.

Staff Performance

Specific employees, particularly Michael, Jimmy, and Jim, received high marks for going above and beyond in assisting customers.

Store Environment

The store was noted for its welcoming atmosphere and efficient service, with minimal wait times reported.

Technical Assistance

Many reviews highlighted the staff's ability to resolve technical issues quickly and effectively.

Product Knowledge

Customers appreciated the staff's expertise in recommending suitable products and services.
  • BK
    Brad Kowitzke
    1 day ago
    5.0
    He was vary kind and polite!
  • MB
    Marianna Bebar
    Oct 26, 2025
    5.0
    Michael and Robert were amazing! Upgraded all our lines! Made sure everything transferred properly as we have a ton of sentimental pictures and texts in oyr phones! Will be back for sure!!
  • DM
    Denise Maynor
    Oct 26, 2025
    5.0
    Thank you so much Michael for your help 10 stars
  • KW
    Katie Wyld
    Oct 8, 2025
    5.0
    My husband and I had 6 year old phones that we absolutely loved but as we all know, they get "outdated" and we dreaded getting new ones. I looked up a few Verizon stores and most had really bad reviews. Except this one. Michael greeted us with a smile and had a great sense of humor. We informed him what we used our phones for and he had a recommendation for the Google pixel 10xl. Very kind and patient. Noah helped us through the set up process and also recommended the same phone. Young yet bright and quick. Very impressed with this team atmosphere. For once, I enjoyed getting an upgrade. Thank you so much for taking care of us both. Michael and Noah both went above and beyond helping everyone in the store, bouncing effortlessly back and forth between customers so that everyone was taken care of with little to no wait time. A++++ for multitasking Michael. I wish I had a sales mentor like you back in the day.
  • MK
    Margaret Kennedy
    Sep 30, 2025
    5.0
    Jimmy was incredible as Usual!!! We will always return for his Service and Knowledge A+ Jimmy

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Bartlett offer?

Verizon Wireless Zone in Bartlett offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, business accounts, new lines and upgrades, device activation and financing, wet phone recovery, and more.

What are the operating hours of the Verizon store at 908 S Il Route 59?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.