Verizon

4.8
471 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Bartlett, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 908 S Il Route 59.

Details

  • Curbside pickupNot available

Location

Verizon
908 S Il Route 59, Bartlett, IL
60103, United States

Hours

Reviews

4.8
470 reviews
5 stars
447
4 stars
2
3 stars
2
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Michael, Jimmy, and Noah.

Professionalism

Reviewers highlighted the professionalism of the staff, noting their patience and ability to resolve issues effectively.

Team Atmosphere

Many customers appreciated the collaborative environment among staff, which contributed to a smooth and efficient service experience.

Mixed Experiences

While most feedback was positive, a few customers reported dissatisfaction with billing issues and the limitations of the store regarding prepaid services.
  • LT
    Laura Tokar
    6 days ago
    5.0
    I had purchased a new I phone air from a corporate Verizon store because my old phone screen didn’t work. I had an old phone and dreading changing it. Always issues with salesman at corporate store trying to make a deal. Well I was above frustrated that corporate store they would not help me transfer data because I cloud password was unknown. All I needed to do was reset it. I walked into this store twice and each time the managers on both days went above and beyond to help me resolve my issues. They both were patient understanding and told me there is a way my data will be transferred to my new phone. It meant a lot to me because my father passed away several years ago and have last phone messages saved. The manager that works on Sunday is actually amazing. Very tentative to the customers needs. He really took time and was able to take care of other customers along with training new staff and help me! Thank you so much for having great staff! It really makes a difference in corporate store and your store! 😊
  • MH
    Michelle Hadjuk
    Dec 28, 2025
    5.0
    Came in to do a family upgrade and could not be happier with the amazing deal and even better customer service! Michael and Isaiah were on their game today! Got us all set up and transferred and made the experience smooth and easy. You will not be disappointed coming to this location for new phones or repairs.
  • FA
    fozia ahmad
    Dec 14, 2025
    5.0
    We have a wonderful experience with Jimmy Vara He is very professional and incredibly helpful and supportive. I appreciate his expertise .
  • SM
    Shannon M
    Dec 6, 2025
    5.0
    Jim provided great service! It was a fast experience and easy process.
  • KM
    Kenneth Matthews
    Dec 1, 2025
    5.0
    Jimmy was Incredible to work with,

Frequently Asked Questions About Verizon

What services does Verizon Wireless Zone in Bartlett offer?

Verizon Wireless Zone in Bartlett offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, business accounts, new lines and upgrades, device activation and financing, wet phone recovery, and more.

What are the operating hours of the Verizon store at 908 S Il Route 59?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.