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Brand Certified

Verizon

4.8
(555 reviews)

Business Details

2933 Kirk Rd, Aurora, IL
60502, United States
(630) 820-5800
https://shop.wirelesszone.com/il/aurora/2933-kirk-rd

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Aurora, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2933 Kirk Rd.

Location

Verizon
2933 Kirk Rd, Aurora, IL
60502, United States

Hours

Reviews

4.8
555 reviews
5 stars
520
4 stars
10
3 stars
8
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness, patience, and professionalism of staff members like Andre, Ed, Jazmin, and Samantha.

Knowledge and Efficiency

Many reviews highlighted the staff's knowledge about products and services, as well as their ability to resolve issues quickly and efficiently.

Mixed Experiences

While most feedback was positive, there were some complaints regarding unclear promotions and billing issues that led to customer frustration.

Store Environment

Customers appreciated the friendly atmosphere and the willingness of staff to go above and beyond, although some noted long wait times during busy periods.
  • NM
    Niki Mehta
    Feb 16, 2026
    5.0
    I spent 2.5 hours tonight with Angela and she was fantastic! She assisted me with troubleshooting many issues with my new phone and did not stop helping me until it got figured out. She is definitely the person you want helping you! Thank you Angela :)
  • CM
    Christopher M
    Feb 10, 2026
    5.0
    Angela and Andre were very helpful,great service, thank you!
  • JP
    john prehn
    Feb 8, 2026
    5.0
    Andre , what value great guy . HE WAS A GREAT HELP WITH SUCH CONSISTANCY AND WE WERE ABLE TO GET INTO MY PHONE .. IT WORKS . HE WAS A GREAT HELP TO ME .. I WOULD RECOMEND THIS MAN FOR A RAISE .. THANK YOU SO MUCH !!
  • JL
    James Larken
    Feb 3, 2026
    5.0
    ANDRE was the absolute BEST 👌 he made every thing so easy and I wish Verizon would hire an Andre for all there locations they should take a page out of his book
  • BW
    Braylon Williams
    Jan 25, 2026
    5.0
    No one likes breaking their phone and having to buy a new one but Ed was extremely patient and helped me switch carriers and get a new phone even though it made him stay an hour past closing to do so. Really appreciate him.

Frequently Asked Questions About Verizon

What products and services does Verizon at 2933 Kirk Rd offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

What are the store hours for Verizon at 2933 Kirk Rd?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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