Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Aurora, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2933 Kirk Rd.
Location
Hours
Reviews
4.8
544 reviews
5 stars
509
4 stars
10
3 stars8
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to resolve issues.
Staff Performance
Specific employees like Andre, Ed, Jazmin, and Bella received multiple commendations for their professionalism and efficiency.
Billing Issues
Several reviews highlighted frustrations with billing discrepancies and lack of clarity regarding promotions and fees.
Store Experience
While many had positive experiences, a few customers reported long wait times and dissatisfaction with service.
- LMLuis Morales2 days ago5.0Hands down outstanding service here, Andre helped me out to get the best deal! Had plenty of questions but he helped clear them while being transparent
- MSMaria Salazar2 days ago5.0Andre was a wonderful man great help &very professional & friendly would highly recommend
- PSParvez Shaik4 days ago5.0Great Verizon stores, got the best deal compared to all the major carriers. Andre was amazing helping customers what they need.
- CTCody ThomasDec 19, 20255.0Went above and beyond to ensure i was able to switch carriers over! Ed was extremely helpful!!
- AHAndrea HunterDec 18, 20255.0Andre was very helpful on our first visit and when we returned to the store. He was extremely knowledgable on plans and ways to help us save as a family.
Frequently Asked Questions About Verizon
What products and services does Verizon at 2933 Kirk Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the store hours for Verizon at 2933 Kirk Rd?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order at the Verizon store on Kirk Rd?
Yes, the Verizon store offers in-store pickup for your convenience.
Does Verizon at Kirk Rd provide device activation and financing services?
Yes, they provide device activation and device financing services along with new lines and upgrades.
How can I contact the Verizon store on Kirk Rd?
You can reach them by phone at +1 630-820-5800 or email at wz602@wireless-zone.com.
What brands are available at Verizon, 2933 Kirk Rd?
They carry top brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and more.
Is there a convenient place to eat near the Verizon store at 2933 Kirk Rd?
Yes, Nori Sushi & Grill and Panera Bread are nearby great options for Japanese food and casual dining, respectively.
Where can I grab coffee near Verizon at Kirk Rd?
You can enjoy coffee and snacks at Dunkin' or Starbucks, both located close to the Verizon store.
Are there other mobile phone stores near Verizon on Kirk Rd?
Yes, Sprint Store and T-Mobile are nearby mobile phone stores where you can explore alternatives or additional options.
How can I schedule an appointment or service at Verizon, 2933 Kirk Rd?
You can schedule appointments online at https://wirelesszone.com/appointments/ or use the My Verizon app for convenient scheduling.