Geek Squad

Reviews

• JK

  Joann Kimmons

  Apr 13, 2023
  5.0
  Awesome service
• RB

  Russell Boeman

  May 4, 2022
  5.0
  This is a difficult time to replace a desktop computer due to an extreme lack of inventory, but Best Buy had one that will meet our needs and then some. I hesitated on the purchase a few days and lost the sale price but was able to get the last one in stock of what I had been looking at. That said, my purchase was made with the help of the Geek Squad tech manager (if I remember correctly!) Cielo R. and the experience was a pure delight! This young lady was well versed in all aspects of the specs on the chosen model and very specifically answered all of my questions and concerns regarding the product. It was so refreshing to talk with a sales person in a computer/tech department that actually knew the product in depth and new what she was talking about! My experiences with the Geek Squad over the years has generally been very good but this purchase experience with Cielo was outstanding! The #310 Aurora store is now my go-to location for top service!
• MS

  Mikey Squeeze

  Dec 25, 2016
  1.0
  DO NOT COME HERE I brought in my surface pro 3 for a reset and now it doesn't work. The workers tried to deceive me at every turn. It still worked it was just getting a little slow, and now it doesn't work at all. I am so angry about it and they will not do anything. I urge you do not go here. Never getting my business again.

Frequently Asked Questions About Geek Squad