Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and lack of assistance.
Product Availability
Customers noted a lack of inventory and variety in certain product categories, particularly in electronics and accessories.
Email Communication
Customers expressed frustration with excessive email communication after signing up for membership programs.
Store Cleanliness
The store was generally reported as clean and organized, with some customers appreciating the cleanliness of the bathrooms.
Delivery Issues
Several customers reported significant problems with delivery and installation services, leading to dissatisfaction.
PB
Patrick Baio
2 days ago
2.0
Haven't been there in two years. Not very many cool toys, maybe it's just me, but I wanted to buy something, but nothing jumped out!😔
RT
Robert Torres
Nov 16, 2025
5.0
Best buy always good place to check out technology
SG
Steven Globus
Nov 14, 2025
5.0
Jumped by to buy a tablet. The employee that helped me was kind, honest and helpful. Recommend this location due to the people.
KP
Katica Penzato
Nov 9, 2025
3.0
I wish I could call the store directly... the employees are actually pretty nice there. Jared was the nicest, most customer service oriented person in the store.
CP
Craig PDX
Oct 16, 2025
2.0
If you sign up for anything or join their clubs, they harass you with endless emails that they are very hard to turn off. I got over 20 emails the same day. I joined their $50 club.
What products and services can I find at Best Buy in Aurora, IL?
Best Buy in Aurora offers a wide range of products including TVs, computers, appliances, cameras, home electronics, and more, along with Geek Squad support and expert advice.
What are the operating hours of Best Buy in Aurora?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Aurora offer curbside pickup?
Currently, curbside pickup is not available at this location, but in-store pickup is offered.
Is the Best Buy in Aurora wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Does Best Buy Aurora provide repair services?
Yes, Best Buy Aurora offers service repair through Geek Squad.
Where is Best Buy Aurora located?
It is located at 4400 E New York St, Yorkshire Plaza, Aurora, IL 60504, United States.
Can I pay with a debit card at Best Buy Aurora?
Yes, Best Buy Aurora accepts debit cards as a payment method.
What nearby stores can I visit around Best Buy Aurora?
Nearby you can find stores like Value City Furniture, Men's Wearhouse, FitnessFactory.com, and The RoomPlace for furniture, clothing, sporting goods, and more.
Are there dining options near Best Buy Aurora?
Yes, nearby dining options include Nick's Red Hots Aurora, Lazy Dog Restaurant & Bar, First Watch for breakfast and brunch, and Levee Karaoke & BBQ for Chinese cuisine and karaoke.
How can nearby places like Geek Squad help me when visiting Best Buy Aurora?
Geek Squad, located nearby, provides expert repair and technical support services to complement Best Buy's product offerings, ensuring your electronics are serviced conveniently.