Best Buy

4.1
2868 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4400 E New York St, Aurora, IL
60504, United States

Hours

Reviews

4.1
2,868 reviews
5 stars
1,626
4 stars
634
3 stars
257
2 stars
90
1 star
261

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and lack of assistance.

Product Availability

Customers noted a lack of inventory and variety in certain product categories, particularly in electronics and accessories.

Email Communication

Customers expressed frustration with excessive email communication after signing up for membership programs.

Store Cleanliness

The store was generally reported as clean and organized, with some customers appreciating the cleanliness of the bathrooms.

Delivery Issues

Several customers reported significant problems with delivery and installation services, leading to dissatisfaction.
  • PB
    Patrick Baio
    2 days ago
    2.0
    Haven't been there in two years. Not very many cool toys, maybe it's just me, but I wanted to buy something, but nothing jumped out!😔
  • RT
    Robert Torres
    Nov 16, 2025
    5.0
    Best buy always good place to check out technology
  • SG
    Steven Globus
    Nov 14, 2025
    5.0
    Jumped by to buy a tablet. The employee that helped me was kind, honest and helpful. Recommend this location due to the people.
  • KP
    Katica Penzato
    Nov 9, 2025
    3.0
    I wish I could call the store directly... the employees are actually pretty nice there. Jared was the nicest, most customer service oriented person in the store.
  • CP
    Craig PDX
    Oct 16, 2025
    2.0
    If you sign up for anything or join their clubs, they harass you with endless emails that they are very hard to turn off. I got over 20 emails the same day. I joined their $50 club.

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Aurora, IL?

Best Buy in Aurora offers a wide range of products including TVs, computers, appliances, cameras, home electronics, and more, along with Geek Squad support and expert advice.

What are the operating hours of Best Buy in Aurora?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.