Brand Certified
Best Buy
4.1(2350 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
615 E Palatine Rd, Arlington Heights, IL
60004, United States
Certified by Best Buy • Feb 22, 2026
(847) 590-9849
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/il/arlington-heights/615-e-palatine-rd-303.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
2,350 reviews
5 stars
1,288
4 stars
488
3 stars
241
2 stars
92
1 star
241
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of helpful and unhelpful staff, with several customers reporting rude or dismissive behavior from employees and management.
Product Availability
Many reviews mention limited stock and inventory issues, with customers expressing frustration over unavailable items and poor selection.
Geek Squad Performance
The Geek Squad received positive remarks for their helpfulness and expertise, with several customers praising their service.
Overall Experience
Customers expressed disappointment with the overall shopping experience, citing issues with service quality, product delivery, and the store's atmosphere.
- GGGlynisFeb 17, 20265.0After price matches, I found Best Buy to have the more affordable price for the HP Laptop I was looking for. Quick service, and extra perks. The staff were polite, explained all I needed to know about my product. I had a great experience. No complaints. If I need help I'm signed up with the Geek Squad.
- GGGriselle M. GemmatiFeb 12, 20264.0Good place to shop on your own. Not much expertise from associates
- AAAnonymousFeb 10, 20261.0DO NOT PURCHASE CREDIT CARD WITH BESTBUY OR ORDER ANYTHING FROM THEM THAT REQUIRES SHIPPING. I ordered an item and financed through a BestBuy credit card (JUST ONCE) and did not recieve the item. The photo of "delivery" doesn't even show any shipping label or specific attributes to me. I ordered an expensive item and there wasn't even a signature required which is rediculous! No refunds were given. I disputed the charge and BestBuy credit denied the dipute. I have sent a complaint to the Consumer Financial Protection Bureau.
- CCcnabueno64Jan 27, 20265.0Rápidamente nos atendieron y comimos delicioso por que déjame te digo este es mi comida rápida y preferida porque la porción esta más grande que los que tienen la competencia
- BRBhanu Prakash ReddyJan 20, 20261.0I recommend shopping at the Schaumburg location instead of this one. The staff here is unprofessional; specifically, Carlos (the Ground Staff Lead) was quite rude when I asked why my receipt wasn't appearing in my Best Buy account. As a Best Buy Plus member, I expected much better service.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Arlington Heights?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy location.
What are the operating hours of Best Buy at 615 E Palatine Rd?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does this Best Buy offer curbside pickup service?
Yes, this Best Buy offers curbside pickup service for your convenience.
Is the Best Buy store at Arlington Heights wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I get my electronics repaired at this Best Buy?
Yes, this Best Buy location offers service and repair support through Geek Squad.
What payment methods are accepted at Best Buy Arlington Heights?
Best Buy accepts debit cards and checks, and does not require cash only payments.
Are appointments required to shop at Best Buy in Arlington Heights?
No, appointments are not required to shop at this Best Buy location.
What nearby department stores can I visit along with Best Buy?
You can visit nearby department stores like Burlington and Marshalls during your trip to this area.
Where can I find dining options near Best Buy Arlington Heights?
Nearby dining options include Burger King, Golden Corral Buffet & Grill, Chili's Grill & Bar, Old Country Buffet, and Subway.
Are there any eyewear or optometrist services near Best Buy?
Yes, Visionworks and Pearle Vision, both offering eyewear and optometrist services, are located nearby.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
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