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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,300 reviews
5 stars
1,258
4 stars
481
3 stars
238
2 stars
90
1 star
233
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unresponsive.
Product Availability
Customers noted limited inventory and sparse product selection, leading to frustration during visits.
Staff Knowledge
Concerns about staff knowledge and training were prevalent, with several customers reporting misinformation or lack of assistance.
Delivery Issues
Multiple reviews highlighted problems with delivery, including damaged items and poor handling of returns.
Store Environment
The store was described as clean and organized, but many customers felt it lacked the energy and stock of previous years.
- JVJulie Velasquez6 days ago5.0I never go to best buy ever but I decided to pop in to get a computer monitor same day instead of waiting 2 days for amazon. As soon as I walked in there was a friendly greater. When I went over to the monitors I was asked if I needed help immediately. Which I said I was just browsing. Then when I picked a monitor they offered to carry it up front for me. Very nice helpful staff and clean store.
- KSKevin StollNov 9, 20255.0Jaden (Arlington Heights Best Buy) helped me pick out a smartphone. He was very knowledgeable and answered all of my questions regarding any pros/cons or differences from other options. He was great. Kelan was quick and helpful as well and made the purchase simple.
- SSSteven StoitzovNov 6, 20254.0New items for home and yourself
- JHJames HarkessNov 1, 20251.0Stood around for a half hour, waiting for somebody to help me. I was going to buy a laptop walked out after nobody helped me. Whatever you need, you're better off buying it online. The only people in the store who want to help you are the ones trying to get you to buy a new cellphone plan.
- MDMichael DesertoOct 20, 20255.0Always enjoy a bestbuy trip, products are getting sparse, and limited inventory.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Arlington Heights?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy location.
What are the operating hours of Best Buy at 615 E Palatine Rd?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does this Best Buy offer curbside pickup service?
Yes, this Best Buy offers curbside pickup service for your convenience.
Is the Best Buy store at Arlington Heights wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I get my electronics repaired at this Best Buy?
Yes, this Best Buy location offers service and repair support through Geek Squad.
What payment methods are accepted at Best Buy Arlington Heights?
Best Buy accepts debit cards and checks, and does not require cash only payments.
Are appointments required to shop at Best Buy in Arlington Heights?
No, appointments are not required to shop at this Best Buy location.
What nearby department stores can I visit along with Best Buy?
You can visit nearby department stores like Burlington and Marshalls during your trip to this area.
Where can I find dining options near Best Buy Arlington Heights?
Nearby dining options include Burger King, Golden Corral Buffet & Grill, Chili's Grill & Bar, Old Country Buffet, and Subway.
Are there any eyewear or optometrist services near Best Buy?
Yes, Visionworks and Pearle Vision, both offering eyewear and optometrist services, are located nearby.