Business Details
About
Cell Phone Store
TCC Alton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 320 Homer Adams Parkway.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
757 reviews
5 stars
729
4 stars11
3 stars4
2 stars2
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient.
Staff Performance
Specific employees, particularly Autumn, Kelly, and Sean, received numerous commendations for their exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided by the team, allowing customers to complete transactions in a timely manner.
Problem Resolution
The staff was noted for their ability to resolve issues effectively, with several customers expressing satisfaction with how their problems were handled.
Product Knowledge
Employees demonstrated strong knowledge of products and services, helping customers make informed decisions.
- AWAl Wallace2 days ago5.0Autumn was fantastic! She quickly understood my conundrum with Spectrum not being able to activate my new phone. She gave me a temp number to activate my phone and the next day she was able to reset my phone to my old number. She was very patient with me during my being stressed with Spectrum. I now am a Verizon customer and I know she is the best source to go to if I ever have a problem.
- CMChristi McCune3 days ago5.0Autumn was absolutely amazing! She made the experience fun and relaxing. She was very knowledgeable and helpful. She helped others while we were there and she made sure everyone felt like a priority. Autumn was great at multitasking and has tenacity! She's a rockstar and I hope she is a highly valued employee. Thank you again! <3
- BBBryan3 days ago5.0Autumn was extremely helpful with helping us switch from at&t. She helped make the whole very simple on our end and she was great to work with!
- CMChristian Moore4 days ago5.0Sean and Tony, they were very kind and professional and knowledgeable about the phones and services.
- JCJeffery CoeNov 12, 20255.0Kelly did an awesome job helping me get a phone for my dad added to my plan and then discovered further discounts for me as well! I always get great service here!!
Frequently Asked Questions About Verizon
What types of devices can I purchase at Verizon in Alton?
You can purchase the latest smartphones, tablets, and wireless devices from brands like Apple, Samsung, Motorola, LG, HTC, and Google.
Does Verizon in Alton offer 5G service?
Yes, Verizon provides 5G network coverage for both consumers and businesses at this location.
What are the business hours for Verizon at 320 Homer Adams Parkway?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in-store at Verizon Alton?
Yes, Verizon offers in-store pickup for orders placed online.
What services are available at Verizon Alton?
Services include prepaid plans, bill payments, business accounts, new lines, upgrades, accessories, Verizon Wireless plans, device activation and financing, and mobile protection.
Where is Verizon located in Alton, IL?
Verizon is located at 320 Homer Adams Parkway, Suite B, Alton, IL 62002.
How does Verizon support the local community in Alton?
Proceeds from every purchase at Verizon go directly toward doing good in the local community.
What nearby places can I visit before or after shopping at Verizon?
Nearby places include Golden Corral Buffet & Grill for dining, Target Alton for additional shopping, and Fantastic Sams Cut & Color if you want a haircut.
Is there a place nearby to handle automotive repairs when visiting Verizon Alton?
Yes, nearby automotive repair options include Safelite AutoGlass and Mungenast Alton Toyota.
What are some nearby dining options close to Verizon in Alton?
You can find various dining choices near Verizon such as Applebee's Grill + Bar, Firehouse Subs, and Fazoli's Italian Restaurant.