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Brand Certified

Verizon

4.9
(798 reviews)

Business Details

320 Homer Adams Parkway, Alton, IL
62002, United States
(618) 433-2600

About

Cell Phone StoreTCC
TCC Alton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 320 Homer Adams Parkway.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
320 Homer Adams Parkway, Alton, IL
62002, United States

Hours

Reviews

4.9
798 reviews
5 stars
769
4 stars
11
3 stars
4
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Autumn and Kelly, for their helpfulness, patience, and professionalism.

Knowledgeable Staff

Many reviews highlighted the staff's expertise in resolving issues and providing information about products and services.

Positive Experiences

Overall, customers reported enjoyable and stress-free experiences during their visits, often mentioning quick service and effective problem-solving.

Great Deals

Several customers noted that they received excellent deals on phones and plans, contributing to their satisfaction.
  • SE
    Sami Ewing
    Feb 14, 2026
    5.0
    Thanks to Kelly for helping to all my phone questions:: Her patient is amazing..
  • EC
    Eric Chappee
    Feb 14, 2026
    5.0
    Sean & Autumn are amazing!! Ty for the great deal and the even better service you provided me!! Go see these folks for the best deals and service💙💙💙
  • WW
    William Wheeler
    Feb 8, 2026
    5.0
    Autumn at the Alton il. VERIZON helped me with my phone having problems with lot of games and ads keep coming up. She fixed the problem with a smile. Very helpful.
  • LD
    Lois Daniels
    Feb 6, 2026
    5.0
    What a wonderful experience we had in store today! Kelly and Autum went above and beyond to help my mother with her phone! We couldn't be happier with the level of customer service.We received today! 10 out of 10 on our experiece today!
  • JA
    Janet Atwood
    Jan 24, 2026
    5.0
    Kelly was such a amazing person im helping hayden with his bill, we knew about our free line, and anything else I helped she helped us with Customer service is so rude and puts tcc to shame which is ridiculous- alton is amazing Except please dont have reps asleep on the job That guy was no help, just wanted add lines. Which we already did with kelly. I dont his name..but like I said and autumn are amazing and that guy is worthless when u have to wake up someone on the job..

Frequently Asked Questions About Verizon

What types of devices can I purchase at Verizon in Alton?

You can purchase the latest smartphones, tablets, and wireless devices from brands like Apple, Samsung, Motorola, LG, HTC, and Google.

Does Verizon in Alton offer 5G service?

Yes, Verizon provides 5G network coverage for both consumers and businesses at this location.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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