Cricket Wireless Authorized Retailer

Reviews

• ZH

  Zac Hazelip

  Sep 21, 2025
  1.0
  At the store in alton is three fifteen store doesn't close until five yet?There's nobody in the store.The door is locked and the lights are on.So I recommend that you have people operating the stores during business hours.If you want my business
• NM

  Nancy Marlow

  May 17, 2024
  5.0
  Kudos to 2 girls working at Alton Cricket today Friday at 2. I am needing help frequently and these 2 are always friendly, knowledgeable, and solve my problems. They are KEEPERS
• KG

  Kyle Gutierrez

  May 1, 2023
  2.0
  Been having problems with the service for almost a week. Call customer support multiple times and went through all their steps to try to fix it. Was unable to so they told me to go to the store and see if they could fix it. All the store did was checked my storage use, which is well below half, and told me i needed a new phone and that the insurance wouldn't cover it. In the 10 minutes i was there i was told i just need to upgrade my phone at least 8 times. Can definitely tell they work on commission. The manager was of no help either. Just said "yeah, we've had quite a few people with issues." Left the store and called customer service again and explained that the store was of no help, just trying to get money out of me. He then asked where i was located and i told him the zipcode. He then asked if i was close to St. Anthony hospital and i told him just a couple of miles away. He then told me that the tower for that area has been undergoing maintenance and it should be back up tomorrow and to try my phone in a different area to see if still having issues. What do you know, it works fine elsewhere. All this BS and it was something that could have been relayed to me 5 days ago when i first called. Ridiculous
• DS

  Daniel Stacey

  Oct 29, 2019
  3.0
  Not the best service representative but phone service works well in this area.
• CH

  Cedric Hampton

  Aug 17, 2019
  1.0
  They are selling cell phones which are 2 years old and not in good for the top rate of the cell phones of today so if you want a good product for your money look further!

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