Eden Home & Fire

If your purchase turns out to be faulty upon delivery, we will endeavour to repair, replace or refund the product as soon as possible. If the goods are returned to us for any reason other than faulty manufacture - all Goods ordered by the Buyer will be subject to a re-stocking charge equal to a minimum of 25% of the invoiced value of the Goods. The Buyer shall be responsible for ensuring the Goods are returned in an undamaged saleable condition and also for any costs or charges incurred in returning the Goods to the Seller. If the faults are due to misuse of the product after purchase then no return or refund will be given. Eden Home & Fire Ltd. reserve the right not to accept return of any Goods which have been specially made to the Buyer's order.