Certified by Eden Claims Management • Jun 21, 2026
Assessors And Adjusters
Eden Claims is a fully regulated Claims Management firm providing a hassle free solution to Domestic and Commercial property claims, regardless of size or complexity. We deal direct with your insurance company and act on your behalf during negotiations. We have offices in Dublin and Offaly and provide a Nationwide service. Our highly qualified and experienced loss assessors guarantee to process your claim as quickly and professionally as possible and to obtain the best possible settlement on your behalf.
While Eden Claims Management Ltd was only officially formed in 2010 its Managing Director, Trevor Ryan, had been involved in the claims management and loss assessing industry for many years. The company was formed as a result of a frustration with both Insurance companies and Loss Assessing firms alike and through his own experiences in the industry Trevor felt that there was a requirement in the industry for a Claims Management company to cover all the inadequacies which were apparent with other Loss Assessing firms at the time.
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Certified by Eden Claims Management • Jun 21, 2026
Certified by Eden Claims Management • Jun 21, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
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FridayOpen 24 Hours
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SundayOpen 24 Hours
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Frequently Asked Questions About Eden Claims Management
IS YOUR HOME INSURED CORRECTLY?
It is your responsibility to ensure your home has the correct rebuild cost.
The SCSI web page can assist with this, as you can see from the link there are different areas of the country with different costs per square metre.
If you have a claim on your property and your home is underinsured by 20% your claims will be reduced by the same percentage.
So if your claim is for €10,000 and your home is underinsured by 20% the amount you will receive will be €8,000.
Please click the link below and review your home rebuild cost, you will find your existing rebuild costs on your insurance schedule.
What do I do If I have a claim?
Call your Insurance company and inform them of your loss. Alternatively you can call Eden Claims Management who will carry out a site visit within 48 hrs of your call and advise you whether you have a valid claim, what value your claim may be and if it is worthwhile in making the claim. If at that stage you want to proceed with the claim, Eden Claims will then inform the Insurance company and will be better placed to inform insurers about the incident and the likely cost involved. The policyholder should also be aware that they must make every effort to minimize their loss, so for instance if you have a leak you must make sure it is stopped immediately and does not cause any further damage once discovered.
How much does it cost?
Eden Claims Management Ltd charges a fee of €500 plus VAT for all claims with a settlement value below €5,000, €1,000 for any settlements between €5,000 to €10,000, €2,000 for claims between €10,000 and €20,000, €3,000 for claims between €20,000 and €30,000, €4,000 for claims between €30,000 and €40,000, €5,000 for claims between €4,0000 and €50,000 and 10% of the settlement for any claims above €50,000.All are plus VAT. Over the last number of years we have found that this fee is offset by the value we bring to the claims process and does not leave the policyholder out of pocket.
Why hire a Loss Assessor?
Insurance companies do not inform you of your entitlements nor do they help you compile your claim or advise what you can claim for. To ensure you are receiving your full entitlement under your policy you need a qualified and regulated Loss Assessor to guide you through the process to ensure that you are not left to bear any costs.
What is the difference between a Loss Adjuster and a Loss Assessor?
This is a very common question for people who are experiencing a property claim for the first time. In summary the Loss Adjuster works on behalf of the Insurance company and a Loss Assessor works on behalf of the policyholder. We explain in further detail below to help you understand. Firstly we will explain the role of the Loss Adjuster. The Loss Adjuster is appointed by the Insurance company to deal with the claim on their behalf and is supposed to be impartial and independent however unfortunately this is seldom the case. The Loss Adjusters fees are paid by the Insurance company and they also instruct Loss Adjusters on how exactly they should settle claims and also most Insurers provide Loss Adjusters with very strict guidelines as to what they can pay out. If Loss Adjusters do not abide by these instructions then they would not be keeping their clients, The Insurance Companies, happy and would therefore have to suffer the consequences. It is not widely known but some Insurance companies keep league tables on Loss Adjusting companies to compare their performances and those who are higher on the league tables invariably receive a greater portion of their business. In the light of this it is particularly difficult for a Loss Adjuster to remain independent.
What services does Eden Claims Management provide?
Eden Claims Management provides hassle-free solutions for domestic and commercial property claims of all sizes and complexities, including fire, storm, water damage, oil spills, theft, subsidence, burst pipes, and more.
How does hiring a Loss Assessor help me with my insurance claim?
A Loss Assessor works on behalf of the policyholder to ensure you receive your full entitlement under your insurance policy, guiding you through the claims process and helping compile and negotiate your claim, unlike insurance companies who do not advise you on entitlements.
What is the difference between a Loss Adjuster and a Loss Assessor?
A Loss Adjuster works for the insurance company and follows strict guidelines, which might limit claim settlements. A Loss Assessor, like Eden Claims Management, works for you, the policyholder, ensuring you get a fair settlement by representing your interests.
How much does Eden Claims Management charge for their services?
Fees vary based on claim settlement value, starting from €500 plus VAT for claims under €5,000, scaling up to 10% plus VAT for claims above €50,000. These fees are generally offset by the increased claim value secured.
What should I do if I have an insurance claim?
Contact your insurance company immediately to report the loss or call Eden Claims Management, who can perform a site visit within 48 hours to assess your claim's validity and help proceed if appropriate.
Are there out-of-hours emergency services available?
Yes, for out-of-hours emergencies, you can call Eden Claims Management at 087 799 0311 for assistance.
Where is Eden Claims Management located and what are their operating hours?
Eden Claims Management is located at 51 JKL Street, Edenderry, Offaly, R45 K278, Ireland, and operates 24/7 every day of the week.
How can nearby Conlon Sports & Leisure benefit Eden Claims Management customers?
Customers visiting Eden Claims Management can enjoy or relax by visiting Conlon Sports & Leisure nearby, which offers sports activities and a bar, providing a place to unwind before or after discussing claims.
What nearby places can customers visit for food and drinks around Eden Claims Management?
Nearby options include The ALLEY (dance club, bar, restaurant), Larkin's Bar and Lounge, The Bakery at Acorn & Oak, Pauline's Restaurant, and Galileo Restaurant offering diverse dining and bar experiences near Eden Claims Management.
Are there any useful nearby shops or services near Eden Claims Management?
Yes, customers can visit nearby places such as Rose Petals Ltd. for flowers and gifts, McGreals of Edenderry for furniture and gifts, Eden Decor Centre for home improvement, and local banks like AIB Bank and Bank of Ireland for financial services.
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