Brand Certified
Care About You
5.0(1 review)
Certified by Care About You • May 24, 2026
Business Details
Bay 100 – 101, Shannon, Clare
V14 PH21, Ireland
Certified by Care About You • May 24, 2026
+35361479003
Certified by Care About You • May 24, 2026
https://careaboutyou.ie/
Certified by Care About You • May 24, 2026
About
Certified by Care About You • May 24, 2026
Home Care
Care About You” is a 100% Irish-owned home care company, founded in 2012 and based in Shannon, Co Clare. The company has multiplied with the opening of the Midlands office in Athlone in 2013 and the Galway and Cork offices in 2018. We are an approved HSE Elderly Care & Disability Care provider and provide to individuals personally.
Person-Centred Care is a way of thinking and doing things that sees the people using health and social services as equal partners in planning, developing and monitoring care to make sure it meets their needs. The underlying (holistic) philosophy is about supporting people to help them meet their aspirations and needs.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Care About You • May 24, 2026
Hours
Certified by Care About You • May 24, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 4:00 PM
SaturdayClosed
SundayClosed
Reviews
5.0
1 reviews
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Frequently Asked Questions About Care About You
What training do you provide for your care workers before they commence work and during their employment?
All staff have the required QQI qualifications as defined by the HSE and undergo intensive theoretical and practical induction training. In addition, they undergo further training on HSEland and are provided with additional training to gain a better understanding of the specific needs of some of the individuals they support. As part of the induction process new carers are supervised by the Care Manager/Supervisor or an experienced carer prior to working independently.Carers are required to complete Safeguarding Vulnerable Adults, Manual Patient Handling, Children First, Infection Prevention and Control, Hand Hygiene and Personal Protective Equipment training (COVID-19 Specific) prior to commencing work with "Care About You".
How will you ensure that I have the same regular carer?
At "Care About You" we aim to provide consistent support from one or two support workers depending on your needs and call schedule. You will be contacted by one of the management team if it is necessary to introduce a new support worker to cover illness or annual leave. The new support worker will be fully trained and shadowed in by an existing support worker.
What happens if my regular carer does not show up?
At "Care About You" every effort will be made to ensure that the carer arrives to you at the agreed time, however unavoidable delays can happen but in the event that our support worker has been delayed you will be notified and alternative arrangements will be made in line with your requirements.
Do you provide a contact number in case of emergencies 24/7?
Contact phone numbers will be provided to you and are also on the care plan that will be in your home. "Care About You" provide a 24/7 telephone on call service. If you dial the office number out of hours you will automatically be diverted to the emergency on call number.
How will you and your staff respect my privacy and dignity?
Our person-centred approach, intensive training and policies and procedures ensure that our team respect your privacy and treat you with dignity and respect. Our intensive training process specifically addresses these areas of concern including confidentiality. We will promote your independence and support you to live happily and safely in your own home while respecting your privacy and dignity.
How do you make sure that quality of care is maintained?
Every member of the "Care About You" team is expected to demonstrate a total commitment to quality and quality improvement in every aspect of their working day.The Managing Director and Care Managers are responsible for establishing, maintaining and implementing a quality management system in the company. This is achieved with the support of all members of the management and staff team and the full involvement of the clients receiving our services.
How do I make a complaint if I need to?
You can make a complaint by email, telephone or post. A copy of our complaint’s procedure will be in the care plan in your home. This outlines the procedure for making a complaint and our undertaking on how your complaint will be managed and resolved.
Do you visit the home prior to the care commencing?
Yes, our Care Manager or Care Supervisor will contact you to make arrangements to call out to do an assessment at a time convenient to you. You are welcome to have a friend or family member present at the assessment. During the assessment we will gather a vast amount of information on the assistance you require and your likes and dislikes and how YOU would like to be supported. These assessments and questions will help us to develop a specific care plan for you. Our carers will ensure that the care delivered to you is person-centred in accordance with your wishes. During this meeting we will explain how our service works and answer any questions you may have.
What qualifications and training do Care About You's care workers receive?
All care workers have required QQI qualifications as per HSE standards and undergo intensive theoretical and practical induction training. They receive ongoing training on HSEland and specialized courses to meet individuals' needs, including safeguarding and infection control.
How does Care About You ensure I have a consistent regular carer?
Care About You aims to provide consistent support from one or two carers based on your needs. If a new carer is introduced due to illness or leave, the management contacts you, and the new carer is fully trained and shadowed before working independently.
What if my regular carer is delayed or does not show up?
Every effort is made to ensure carers arrive on time. If delayed, you will be notified and alternative arrangements will be made according to your requirements.
Is there a 24/7 contact number for emergencies?
Yes, Care About You provides 24/7 telephone on-call service. Contact numbers are given to you and available in your care plan. Calls outside office hours are automatically diverted to emergency on-call staff.
How does Care About You respect my privacy and dignity?
Through a person-centred approach, intensive staff training, and strict policies, Care About You ensures privacy, dignity, and confidentiality are respected while promoting independence and safety at home.
How is quality of care maintained by Care About You?
The management establishes and implements a quality management system with full involvement of clients and staff. Every team member is committed to quality improvement in daily work.
How can I make a complaint about Care About You’s services?
Complaints can be made by email, telephone, or post. The complaints procedure is included in your care plan, outlining how complaints are managed and resolved.
Does Care About You conduct home visits prior to starting care?
Yes, a Care Manager or Supervisor arranges a convenient time for a home assessment, gathering detailed information to develop a personalized care plan reflecting your preferences and needs.
What nearby places can I visit around Care About You in Shannon?
Nearby you will find Shannon Hairdressing Training Centre for beauty services, Cafe Solo for coffee and dining, and Shannon Business Park for commercial visits. These locations offer convenient options before or after your care appointments.
How can nearby professional services support me alongside Care About You?
Nearby services such as Cregg Coaching offer life coaching and fitness training, and Cregg Recruitment provides professional services which may complement your home care plan and personal development.
Are there financial or banking services near Care About You in Shannon?
Yes, Bank of Ireland is close by for your banking needs, and AXA Partners provide insurance services. These nearby financial institutions can assist with managing payments or care-related insurance.
Brand Certified Facts from Care About You
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