Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Twin Falls, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
506 reviews
5 stars
434
4 stars
21
3 stars
8
2 stars
8
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Azure, Bianca, and Mario.
Service Issues
Several reviews mentioned significant problems with service, including incorrect billing, lost trade-ins, and poor customer relations, leading to frustration and dissatisfaction.
Mixed Experiences
While some customers had positive experiences, others reported feeling misled or poorly treated, indicating inconsistency in service quality.
Professionalism
A number of reviews noted the professionalism of certain staff members, contrasting with complaints about unprofessional behavior from others.
- BSBrian SmithDec 15, 20255.0Excellent service
- SOSandy OdellJul 27, 20255.0The store was busy, but Azure took care of all customers in a timely fashion. I like this store, everyone is always knowledgeable and VERY POLITE, COURTEOUS AND HELPFUL.
- BMBrent McMillenFeb 5, 20245.0Our experience at the Victra store was pleasant and very successful.
- BSBruce StradleyNov 15, 20215.0V Bianca was very help and efficient
Frequently Asked Questions About Verizon
What is Victra's relationship with Verizon?
Victra is your local Verizon Authorized Retailer offering a full range of Verizon wireless devices and services.
What products does Victra offer at their Twin Falls location?
Victra offers wireless devices including phones, tablets, mobile broadband, wearables, accessories, and device protection.
What are Victra's operating hours in Twin Falls?
Victra is open Monday to Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Which brands of mobile devices and accessories can I find at Victra?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, and more at Victra.
Does Victra in Twin Falls offer in-store pickup service?
Yes, Victra offers in-store pickup for your convenience.
What payment methods are accepted at Victra?
Victra accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, DISCOVER, MASTERCARD, SAMSUNGPAY, and VISA.
Does Victra offer any electronic recycling programs?
Yes, Victra welcomes electronics recycling at their store.
Are there any nearby places where I can grab a coffee before or after visiting Victra?
Yes, Java Blue Lakes and CoffeeMaid Coffee Shoppe are nearby cafes where you can enjoy coffee or smoothies before or after your visit.
What local services are near Victra that customers might find useful?
Nearby services include Dollar Loan Center for payday loans, D.L. Evans Bank for financial needs, and City Nail and Spa for beauty treatments.
Are there nearby dining options around Victra?
Yes, you can find places like Rolberto's Mexican Food and Carl's Jr. for quick meals near Victra.