Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor experiences, including unhelpful responses and rude behavior from management.
Pricing
Many customers found Best Buy's prices to be higher than competitors, leading them to prefer shopping elsewhere for better deals.
Product Availability
Several reviews noted issues with stock levels, with customers frequently finding items out of stock or not as advertised, leading to frustration.
Geek Squad Experience
The Geek Squad received positive remarks for their service, with some customers appreciating the value of membership and the efficiency of repairs.
Store Environment
The store was generally described as clean and organized, with staff being friendly and knowledgeable, although some customers felt overwhelmed by the number of employees present.
SC
S CoRe
1 day ago
5.0
I have no complaints of this location.
AA
Austi J (Aust)
Nov 17, 2025
5.0
Loved going here
PS
PNW Sasquatch
Nov 17, 2025
4.0
The Best Buy in Twin Falls is pretty much what you’d expect from a smaller Best Buy location. The store itself is on the smaller side, and prices tend to be on the higher end, which isn’t unusual for a Best Buy.
The employees were helpful the few times I’ve visited, always willing to answer questions and guide me to what I needed. That said, the store did feel a little understocked during my visits, but I was still able to find the items I was looking for without too much trouble.
Overall, there’s really nothing wrong with this location—it’s clean, organized, and the staff is friendly. At the same time, nothing about it really stood out or went above and beyond; it’s functional and gets the job done. If you’re in the area and need something quickly, it works fine, but don’t expect any surprises.
BB
Bailey
Nov 15, 2025
1.0
This employee name Peighton Beus has taking videos from the security room and sending them to people outside of best buy without the persons consent
CM
Casey May
Oct 29, 2025
5.0
The gentleman working the geek squad repair desk was extremely helpful. He could’ve made a lot of money off of me not having knowledge about my iPhone battery. But he chose to point me in the right direction to a different establishment instead, saving me a great deal of money and headache . I appreciate that.
What types of products can I find at Best Buy in Twin Falls?
You can shop for TVs, computers, appliances, and more at Best Buy in Twin Falls.
What are the operating hours for Best Buy in Twin Falls?
Best Buy in Twin Falls is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Twin Falls offer in-store pickup or curbside pickup services?
Best Buy Twin Falls offers in-store shopping and same-day pickup, but does not have curbside pickup available.
Is there wheelchair access at the Best Buy store in Twin Falls?
Yes, the Best Buy store in Twin Falls has a wheelchair accessible entrance.
Does Best Buy Twin Falls provide Geek Squad services?
Yes, Geek Squad support and repair services are available at Best Buy Twin Falls.
What payment methods are accepted at Best Buy in Twin Falls?
Best Buy in Twin Falls accepts debit cards and checks, and does not require cash only payments.
Are there any dining options near Best Buy Twin Falls?
Yes, nearby dining options include NASCAR Refuel Tenders & Burgers, Starbucks, IHOP, Taco Bell, Outback Steakhouse, and Famous Dave's Bar-B-Que of America.
Where can I find other stores close to Best Buy Twin Falls for a varied shopping experience?
Nearby stores include HomeGoods for home items, Michaels Stores for arts and crafts, T.J.Maxx for clothing, and Famous Footwear for shoes.
What recreational or outdoor activities are available near Best Buy Twin Falls?
You can explore Snake River Gorge, walk the Canyon Rim Trail parkrun, or visit the Perrine Memorial Bridge near Best Buy Twin Falls.
How can I use transit or travel services near Best Buy in Twin Falls?
Tesla Supercharger stations and Tandem Base skydiving services are nearby, providing charging for electric vehicles and adventure travel opportunities.