Best Buy

Reviews

• RH

  R H

  1 day ago
  1.0
  Orlando wouldn’t approve my price match with Walmart. Sold and shipped by walmart ready for pickup and Orlando wouldn’t try for me because he said “the price of SSD is going up”. A different employee told me if it was a different manager id get my price match but Orlando the manager at the time didn’t price match for me. Pretty disappointed to see this best buy selling a m.2 2tb internal storage for $450 on sale price! Is insane. I’ll just get mine from walmart for $208 sadly
• DF

  Darian Fuller

  3 days ago
  1.0
  Not a knock on the store itself. Been there plenty. Super friendly, well stocked, helpful. Almost like they'd give you a kidney. But I called asking a simple question and got rerouted to a call center after answering the ai's questions. Asked a price of a service and was told all they could do for me was schedule an appointment. That they have no information on best buy's services. Asked to just be connected with the store because it was a simple service and I'm sure they deal with it all the time. Was told that wouldn't be possible and that every time I'd call the store I'd be sent back to them. So I told them reasonably, "what's the point of scheduling a service at best buy, not knowing the cost, when I could just call a local store that does the same thing and they'd give me an answer over the phone?" She hung up on me. Immediately. Oh to be so rich and comfortable I could care less about my customers, what a world we live in.
• AB

  April Bishop

  Feb 13, 2026
  1.0
  Get rid of the stupid AI so we can speak to an actual person
• JE

  Jeffrey Eddy

  Feb 1, 2026
  2.0
  The help was quite kind. Helped find items quickly. However, best buy had none of the 4 items I was looking for in stock. Not sure I even need to come in anymore. Just shop online, there is nothing extra in store that doesn't show online. Not a good experience, this is best guy's best, I guess.
• KB

  Kevin Berling

  Jan 29, 2026
  5.0
  Best Best Buy I ever been to everyone is friendly and knowledgeable my go to for any electronics. There team will go above and beyond for you customer service is hard to find.