Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,008 reviews
5 stars
1,080
4 stars
496
3 stars
218
2 stars
63
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and unhelpful interactions.
Stock Availability
Several reviews noted issues with stock availability, with customers frequently finding items out of stock or shelves poorly stocked.
Pricing
Customers expressed dissatisfaction with pricing, often finding Best Buy's prices higher than competitors, leading them to consider shopping elsewhere.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers felt the overall experience was average and lacked standout service.
- BMBob Moulson5 days ago1.0I have been waiting for two weeks to have a radio installed and now two days before, someone cancels it. I can't call the store because the number they have listed goes to a call center where they barely speak English and then they try to transfer you to another remote person that can't do anything. They say they don't take calls there anymore. Well your call center is terrible and they can't help. Their advice was that I should go to the store. Why list a telephone number?
- JRJeanette RussellJan 5, 20265.0Its a great place to help with computer stuff
- JGJanet Gioffre'-HarringtonJan 1, 20265.0Great advice and service!
- THTim HigdemDec 16, 20254.0Nice clean location and the staff don't bother you too much if you are just trying to browse. They get 4 stars one less just because most times the item you want isn't in stock.
- MAMicheal AndrewDec 10, 20251.0Receipt attached for proof. I ordered a phone on the Best Buy website. Input the details of my current phone and as you can see Best Buy said $260 trade in. In the store when I picked up the new phone and they said the system only can give $40 trade in. They were unable to honor the promotion although they did try to figure it out. I kept my old phone instead of taking the $40. I figured I just needed to reach someone outside of the store and they could solve the problem. After leaving I reached out to Best Buy support to see if they can figure it out. Best Buy refuses to honor what their word. Everyone I've spoken to was unable to do the trade in promotion regardless of the receipt showing it should be so. If Best Buy would like me to take this review down they only need to do what they said. Send me a box. I'll send my old phone in and you can honor the trade in value that is on my receipt.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Twin Falls?
You can shop for TVs, computers, appliances, and more at Best Buy in Twin Falls.
What are the operating hours for Best Buy in Twin Falls?
Best Buy in Twin Falls is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Twin Falls offer in-store pickup or curbside pickup services?
Best Buy Twin Falls offers in-store shopping and same-day pickup, but does not have curbside pickup available.
Is there wheelchair access at the Best Buy store in Twin Falls?
Yes, the Best Buy store in Twin Falls has a wheelchair accessible entrance.
Does Best Buy Twin Falls provide Geek Squad services?
Yes, Geek Squad support and repair services are available at Best Buy Twin Falls.
What payment methods are accepted at Best Buy in Twin Falls?
Best Buy in Twin Falls accepts debit cards and checks, and does not require cash only payments.
Are there any dining options near Best Buy Twin Falls?
Yes, nearby dining options include NASCAR Refuel Tenders & Burgers, Starbucks, IHOP, Taco Bell, Outback Steakhouse, and Famous Dave's Bar-B-Que of America.
Where can I find other stores close to Best Buy Twin Falls for a varied shopping experience?
Nearby stores include HomeGoods for home items, Michaels Stores for arts and crafts, T.J.Maxx for clothing, and Famous Footwear for shoes.
What recreational or outdoor activities are available near Best Buy Twin Falls?
You can explore Snake River Gorge, walk the Canyon Rim Trail parkrun, or visit the Perrine Memorial Bridge near Best Buy Twin Falls.
How can I use transit or travel services near Best Buy in Twin Falls?
Tesla Supercharger stations and Tandem Base skydiving services are nearby, providing charging for electric vehicles and adventure travel opportunities.