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Verizon

4.5
(283 reviews)

Business Details

1480 N 2nd E, Rexburg, ID
83440, United States
(208) 306-3350
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Rexburg, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1480 N 2nd E, Rexburg, ID
83440, United States

Hours

Reviews

4.5
283 reviews
5 stars
240
4 stars
8
3 stars
3
2 stars
3
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Josh, Ian, and Brady.

Staffing Issues

Several reviews mentioned long wait times and poor service due to being short-staffed, leading to frustration among customers.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about pushy sales tactics and misinformation regarding pricing and promotions.

Store Environment

The store was generally described as clean and well-organized, but some customers felt neglected or unacknowledged upon entering.
  • DF
    David Fausett
    Feb 13, 2026
    5.0
    Josh at the Rexburg Store was Awesome, he got my new phone up and running!!!
  • KW
    Kenny Williams
    Jan 9, 2026
    1.0
    I walked into the store this morning and only one employee was working and he had one customer with another waiting. POOREST people skills ever. Glanced in my direction and gave a half hearted smile with no comment whatsoever such as welcome in or I will be with you as soon as possible. Just left me wandering around and I purposely looked his way several times to elicit some kind of response bit got absolutely nothing. After about 20 mins I walked out. Poorest customer experience EVER and I was looking to cash purchase a new iphone 17 pro. I will take my business elsewhere
  • NC
    Nate Crane
    Dec 23, 2025
    5.0
    Ian was phenomenal and made sure all information was very clear. Patient and professional. I felt the offer was available but not mandatory, felt no pressure and was very happy when i left.
  • GL
    Gregory Lacey
    Dec 1, 2025
    5.0
    We had such a great experience here! We switched over from another carrier and Josh helped us out so much! The other carrier took forever to transfer us over but Josh helped us out so much and even stayed after his shift to make sure everything was taken care of and made sure we go a great deal! Barbara the manager also was there the entire time making sure everything went smoothly and jumped in to help transfer our date because we had 7 people transfer! Such amazing service! 10/10
  • JM
    Jessica Milstead
    Nov 26, 2025
    5.0
    Josh was easy to work with, didn’t feel like I was being sold anything more than I wanted/needed. Answered all my questions and got things taken care of fast.

Frequently Asked Questions About Verizon

What products and services does Verizon in Rexburg offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection, as well as services like new lines, upgrades, and new devices.

What are the store hours for Verizon at 1480 N 2nd E in Rexburg?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 12:00 PM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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