Verizon

4.6
779 reviews

About

Cell Phone StoreTCC
TCC Post Falls, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3760 E Seltice Way.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
3760 E Seltice Way, Post Falls, ID
83854, United States

Hours

Reviews

4.6
769 reviews
5 stars
662
4 stars
25
3 stars
18
2 stars
11
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, friendly, and patient, with many highlighting specific employees like Joey, Kyle, and Jake for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service provided, with customers often able to complete their transactions in a short amount of time.

Problem Resolution

Several customers mentioned that staff members went above and beyond to resolve issues, demonstrating a commitment to customer satisfaction.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to miscommunication about fees and service expectations.
  • MF
    Monique Freeman
    2 days ago
    5.0
    Bobby Grimes is one of the best respected Verizon reps in PostFalls. He is extremely hard working and knowledgeable about all products and services offered at Verizon. My family has been extremely happy with our services and because of him we will always be a part of the Verizon family Thanks Bobby 😊
  • OP
    Oksana Pavlyuk
    2 days ago
    5.0
    Kyle — Thank you for your help! I recommend him! Always ready to help in difficult and confusing situations. The best professional we have met.
  • JP
    Justin Purvis
    Jan 5, 2026
    5.0
    Joey was great! Him & his boss Quan saved me a trip to this store, but I know he works at this location so wanted to give credit where it's due! Great service, quick & efficient
  • TC
    Terri Christian
    Dec 24, 2025
    5.0
    What a great experience! I had the good fortune to be helped by Kyle who was not only knowledgeable but super patient. I've been with Verizon for nearly 2 decades which he acknowledged, respected & appreciated. First day visit I walked out with just an updated plan & quotes for new phones. Went back the next day & committed to 5 phones, 2 IPads & and Apple Watch. I hope Kyle is there in 3 years when it's time to upgrade again!!!
  • CC
    Craig
    Dec 24, 2025
    5.0
    Kyle is the ideal person I want to help me. He is knowledgeable and patient with a genuine calmness about him. He took the time to go through everything until a full understanding was reached. No rush and most importantly no predatory tactics. Thanks Kyle!

Frequently Asked Questions About Verizon

What products and services does TCC Post Falls offer as a Verizon authorized retailer?

TCC Post Falls offers smartphones, tablets, Verizon home internet, wireless devices, accessories, device activation, financing, prepaid plans, bill payments, business accounts, and more with Verizon 5G coverage.

Where is the TCC Post Falls Verizon store located?

The store is located at 3760 E Seltice Way, Post Falls, ID 83854, USA.