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Brand Certified

Verizon

4.6
(785 reviews)

Business Details

(208) 619-6100

About

Cell Phone StoreTCC
TCC Post Falls, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3760 E Seltice Way.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
3760 E Seltice Way, Post Falls, ID
83854, United States

Hours

Reviews

4.6
785 reviews
5 stars
676
4 stars
25
3 stars
18
2 stars
11
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Joey and Kyle, for their helpfulness, knowledge, and efficiency in resolving issues and providing assistance.

Positive Experiences

Numerous reviews highlighted enjoyable experiences, with customers expressing satisfaction with their interactions and the overall service provided.

Mixed Feedback

While many reviews were positive, there were some complaints regarding inconsistent service and issues with billing or fees, indicating room for improvement.

Employee Recognition

Several customers specifically mentioned employees by name, recommending them for their exceptional service and suggesting they deserve raises.
  • HF
    hanna farman
    2 days ago
    5.0
    Joey is a baddie, we had so much fun. Love his vibe. Give him a raise
  • SW
    SC W
    4 days ago
    1.0
    Verizon post falls does not have good customer service. I came in to have my old phone transferred to my new phone….they informed me it would cost $60 when previously over the phone they had quoted $30. Then they told me they could not help and I would have to go to the corporate store in cda on prairie. I went to the corporate store who charged me $30 and told me that the other store could have solved my issue but just didn’t want to. Talk about getting the run around and really poor customer service!!!
  • ML
    Matthew Lickfold
    6 days ago
    5.0
    Bobby is great to work with. He helped my wife and I to resolve an issue where we were paying on a phone that was added to our account that we never had in the first place (hours on the phone with customer service did less than he did in half an hour). He then helped us to cut our bill by more than half.
  • AM
    Aaron Mitson
    Feb 19, 2026
    5.0
    Best service I have ever had from any cell phone company . Switched carriers from t - mobile to Verizon. Bobby G. was friendly and answered all my questions professionally with a great attitude. Pay the man he deserves it !
  • LA
    Linda Anderson
    Feb 17, 2026
    5.0
    I have been very satisfied with this company and the people who work for them. I recently opened a business account with Rikki Childers she was able to us 5 lines along with 5 new phones. I have had no problems with service and the benefits are great for the price

Frequently Asked Questions About Verizon

What products and services does TCC Post Falls offer as a Verizon authorized retailer?

TCC Post Falls offers smartphones, tablets, Verizon home internet, wireless devices, accessories, device activation, financing, prepaid plans, bill payments, business accounts, and more with Verizon 5G coverage.

Where is the TCC Post Falls Verizon store located?

The store is located at 3760 E Seltice Way, Post Falls, ID 83854, USA.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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