Business Details
About
Cell Phone Store
TCC Post Falls, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3760 E Seltice Way.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
762 reviews
5 stars
655
4 stars
25
3 stars
18
2 stars11
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to go the extra mile, particularly highlighting employees like Joey, Kyle, and Bobby.
Efficiency
Customers frequently noted the quick service and efficient handling of their needs, with several reviews mentioning fast processing times and minimal wait.
Knowledgeable Staff
The staff's expertise in handling technical issues and providing clear explanations was a common theme, with multiple customers expressing appreciation for their thorough understanding of products.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding miscommunication about fees and service issues, particularly involving Bobby.
Store Environment
One review mentioned unpleasant odors in the store, suggesting a need for improved cleanliness or maintenance.
- MCMcKenna Cranford1 day ago5.0Kyle helped me get a new phone from iPhone 12 to iPhone 17 pro, super easy process and talked me through all the new details. Super happy to have a new phone! 😁
- VAVicki Alexander2 days ago5.0Bobby did a great JOB and is very knowledgeable! Will be going back to see him!
- CBCraig B.Nov 14, 20255.0Bobby was extremely helpful in helping me set up a new iPhone. I’m 65 years old somewhat tech savvy but not enough. He was phenomenal very professional, friendly, and efficient. Highly recommended!
- DDDpNov 10, 20255.0I recently transferred from AT&T and worked with Kayleigh at Verizon, she was absolutely fantastic! From the moment I walked in, she was friendly, enthusiastic, and genuinely eager to help. She went above and beyond to make sure I got the best deal possible and took the time to explain everything clearly. Her positive attitude and professionalism made the process enjoyable. Highly recommend asking for Kayleigh if you’re switching over, she’s awesome!
- LELoretta EvansOct 27, 20255.0Joey was fantastic! He walked me through my bill and was able to find extra ways to save money. I was thinking of canceling our service but Joey made me want to keep our service.. We have been client for 8 years.
Frequently Asked Questions About Verizon
What products and services does TCC Post Falls offer as a Verizon authorized retailer?
TCC Post Falls offers smartphones, tablets, Verizon home internet, wireless devices, accessories, device activation, financing, prepaid plans, bill payments, business accounts, and more with Verizon 5G coverage.
Where is the TCC Post Falls Verizon store located?
The store is located at 3760 E Seltice Way, Post Falls, ID 83854, USA.
What are the operating hours for TCC Post Falls Verizon store?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does TCC Post Falls offer in-store or curbside pickup services?
Yes, the store provides both in-store pickup and curbside pickup options.
What mobile brands are available at the Verizon store in Post Falls?
Brands available include Apple, Samsung, Motorola, LG, HTC, and Google.
Is the TCC Post Falls Verizon store accessible for people with disabilities?
Yes, the store has a wheelchair accessible entrance.
Can I schedule an appointment or order through an app for TCC Post Falls Verizon services?
Yes, you can schedule services or order via the My Verizon app or online through their appointment website.
Which nearby restaurants can I visit before or after shopping at TCC Post Falls Verizon?
You can visit nearby restaurants such as A&W Restaurant, KFC, and Dairy Queen for fast food options.
What financial services are available near the Verizon store in Post Falls?
Nearby financial services include Global Credit Union and STCU Post Falls Branch, useful for banking needs during your visit.
Are there any parks or outdoor attractions near the TCC Post Falls Verizon store?
Yes, Fern Falls is a nearby park and waterfall where you can enjoy nature before or after your visit.