Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Nampa, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Jess, Brandon, and Kira.
Inconsistency
Several reviews noted inconsistencies in service quality, with some customers experiencing confusion and frustration regarding appointments, trade-ins, and billing.
Sales Practices
There were complaints about misleading sales tactics and unclear explanations regarding plans and promotions, leading to dissatisfaction among some customers.
Wait Times
Customers expressed frustration with long wait times and lack of communication during busy periods, which negatively impacted their experience.
AS
Angie Schorr
3 days ago
5.0
As always I return to this store. The employees are always friendly and helpful! Brandon helped me with my phone that I was experiencing issues with my text messages. He took the time to show me how to fix it.
TM
Trenton McGill
6 days ago
5.0
They were great and helped with all needs. Destany worked with efficiency and made sure we understood everything clearly.
HH
Hattie Hruza-Davis
Feb 17, 2026
5.0
Anthony is the best! So helpful and kind!
TJ
Trinity jade
Feb 12, 2026
1.0
Was told i had an appointment at 6:30 here. When i arrived i had to wait an additional 15 mins. Then was told i didn’t have an appointment. That is just ridiculous, waste of time. I had called ahead to make sure i was able to pick my phone up right before closing. ONLY ONE PERSON WORKING!! That is just outrageous