Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Nampa, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
701 reviews
5 stars
602
4 stars
31
3 stars
15
2 stars10
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like Jess, Kira, and Brandon.
Inconsistency
Some customers reported negative experiences with service quality, including rudeness from management and long wait times without acknowledgment.
Efficiency
Several reviews noted quick service and efficient handling of transactions, with customers often being in and out in a short time.
Product Knowledge
Employees were frequently commended for their understanding of products and plans, helping customers make informed decisions.
Mixed Experiences
While many had positive interactions, there were also complaints about unprofessional behavior and issues with account management.
- AOAmber OquendoNov 12, 20255.0Brandon, the manager, was beyond helpful! I came in in a panic because my phone completely stopped working, but it was time for an upgrade. Even though it was extremely busy, he did not make me feel rushed, I felt that he was honest and upfront about everything. Again, he seriously went above and beyond!
- SGSam GNov 9, 20255.0Rylan Peterson was awesome! Extremely helpful and personable and kind! Made the process easy and explained everything and went above and beyond! 10/10
- RVR VesperNov 5, 20254.0Helped me get my phone set up but when I got home I had to call tech services about my email and was on the phone with 2 different people for over an hour. Still don’t think it is right but I want to see a real person.
- CGcody GableNov 2, 20255.0Destiny was awesome and helped us through a difficult situation.
- DBDrew BrodienOct 29, 20255.0Anthony at the Nampa branch is an incredible salesman and provided great customer service. Highly recommend this branch!
Frequently Asked Questions About Verizon
What products can I find at Verizon in Nampa, ID?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands are available at the Verizon Nampa store?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the operating hours for Verizon in Nampa?
The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 7 PM.
Does the Verizon store in Nampa accept mobile payment options?
Yes, the store accepts payment options including Apple Pay, Samsung Pay, Android Pay, as well as credit and debit cards.
Can I pick up my order in-store at the Verizon Nampa location?
Yes, in-store pickup is available for customer convenience.
Does Verizon Nampa offer device repair services?
No, the Verizon Nampa store does not provide service repair.
What languages are spoken at Verizon in Nampa?
The store offers services in English and Spanish to accommodate diverse customers.
What nearby places can I visit to enjoy a meal before or after shopping at Verizon Nampa?
Nearby dining options include Sushi Sushi (Japanese restaurant), Olive Garden Italian Restaurant, Chick-fil-A, and McDonald's.
Are there any nearby fitness or health-related services close to Verizon in Nampa?
Yes, you can visit Balanced Movement Chiropractic for holistic care or Sawtooth Physical Therapy for rehabilitation services nearby.
Where can I find additional retail shopping near Verizon in Nampa?
You can visit Gordmans and Costco Wholesale nearby for department store and wholesale shopping needs.