Visit our store at Nampa for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Wait Times
Many customers reported long wait times, with some experiencing delays of over an hour before receiving assistance.
Knowledgeable Staff
Several reviews highlight the knowledge and professionalism of certain employees, particularly in resolving complex issues.
Promotions and Pricing
Customers expressed frustration over unclear promotions and unexpected charges, leading to dissatisfaction with pricing transparency.
Store Environment
The store environment is generally described as friendly and clean, although some customers noted issues with staff engagement.
MC
Martin Mosqueda Camacho
1 day ago
1.0
Was just at this location. Checked in at the entrance & the screen said I would be helped when it was my turn, then went to sit down as it seemed all the employees were busy. I was there about 25 minutes waiting for assistance. Eventually most of the employees were done helping their customers, the app said it was my turn, but nobody came to me. Then a couple walked in and an employee immediately ran over to them before they even checked in. That’s when I walked out.
ML
Miles Lowber
Feb 13, 2026
1.0
Manger has no compation for people with disabilities or any empathy for of any understanding for people with disabilities or any grace for them!
RH
Rachelle Hafen
Jan 8, 2026
5.0
I came in yesterday about 30 minutes till close to drop off a phone for a trade in. There was a little wait and they weren’t able to help me until after store hours. I could tell both men weren’t rushing any of their customers when they easily could have been in a hurry to get home themselves. Schuyler ended up helping me, he’s awesome. I appreciate the awesome customer service and willingness to answer any questions. My mom and I were in about a month ago with another representative who was also very kind and looking to get us the best possible deal. Awesome team there. Thank you guys!
AL
Aisha Lopez
Nov 22, 2025
1.0
Taking with friends while we waited 2 hours in the store! Very bad experience here.
SG
Sara Grigg
Nov 11, 2025
2.0
I recently discovered that our regular salesman has left. I’m incredibly disappointed about this. He was incredibly attentive and personable, making me feel like I wasn’t just another customer he needed to sell something to.
What are the regular store hours for Verizon in Nampa?
The Verizon store in Nampa is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which 5G smartphones can I find at the Verizon Nampa store?
You can find the latest 5G smartphones like the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at Verizon Nampa.
What delivery and pickup options does Verizon Nampa offer for online orders?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders at the Nampa location.
Can I schedule an in-store appointment at Verizon Nampa?
Yes, you can schedule an in-store appointment via the Verizon website or the My Verizon app before visiting the Nampa store.
What types of products and services does Verizon provide at the Nampa store?
Verizon Nampa offers mobile phones, 5G home internet, business cell phones, mobile hotspots, tablets, laptops, and various mobile, wireless internet, and voice plans.
Does Verizon Nampa accept mobile or NFC payments?
Yes, Verizon Nampa accepts mobile NFC payments, debit cards, and paychecks. They do not require cash-only payments.
What languages are supported at Verizon Nampa?
Verizon Nampa provides services in English and Spanish to assist their customers.
Are there any nearby food options close to Verizon Nampa?
Yes, there are several nearby food options such as Quiznos, Arby's, Happy Teriyaki, Cold Stone Creamery, Pizza Hut, Taco Bell, IHOP, and NASCAR Refuel Tenders & Burgers where you can grab a meal before or after your visit.
Is public transportation accessible near Verizon Nampa?
While there isn't specific public transit listed here, the Verizon store's location near Caldwell Blvd in Nampa provides easy access to local roads, and customers often combine visits with nearby spots like the Family Services center or retail shops like RadioShack.
Where can I find other electronic or mobile phone stores near Verizon Nampa?
Nearby electronics and mobile phone stores near Verizon Nampa include RadioShack and 360 Wireless, useful for comparing products or services during your visit in the area.
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