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Verizon

3.8
(849 reviews)

Business Details

1322 Caldwell Blvd, Nampa, ID
83651, United States
(208) 442-2549

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Nampa for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1322 Caldwell Blvd, Nampa, ID
83651, United States

Hours

Reviews

3.8
849 reviews
5 stars
464
4 stars
116
3 stars
64
2 stars
49
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.

Wait Times

Many customers reported long wait times, with some experiencing delays of over an hour before receiving assistance.

Knowledgeable Staff

Several reviews highlight the knowledge and professionalism of certain employees, particularly in resolving complex issues.

Promotions and Pricing

Customers expressed frustration over unclear promotions and unexpected charges, leading to dissatisfaction with pricing transparency.

Store Environment

The store environment is generally described as friendly and clean, although some customers noted issues with staff engagement.
  • MC
    Martin Mosqueda Camacho
    1 day ago
    1.0
    Was just at this location. Checked in at the entrance & the screen said I would be helped when it was my turn, then went to sit down as it seemed all the employees were busy. I was there about 25 minutes waiting for assistance. Eventually most of the employees were done helping their customers, the app said it was my turn, but nobody came to me. Then a couple walked in and an employee immediately ran over to them before they even checked in. That’s when I walked out.
  • ML
    Miles Lowber
    Feb 13, 2026
    1.0
    Manger has no compation for people with disabilities or any empathy for of any understanding for people with disabilities or any grace for them!
  • RH
    Rachelle Hafen
    Jan 8, 2026
    5.0
    I came in yesterday about 30 minutes till close to drop off a phone for a trade in. There was a little wait and they weren’t able to help me until after store hours. I could tell both men weren’t rushing any of their customers when they easily could have been in a hurry to get home themselves. Schuyler ended up helping me, he’s awesome. I appreciate the awesome customer service and willingness to answer any questions. My mom and I were in about a month ago with another representative who was also very kind and looking to get us the best possible deal. Awesome team there. Thank you guys!
  • AL
    Aisha Lopez
    Nov 22, 2025
    1.0
    Taking with friends while we waited 2 hours in the store! Very bad experience here.
  • SG
    Sara Grigg
    Nov 11, 2025
    2.0
    I recently discovered that our regular salesman has left. I’m incredibly disappointed about this. He was incredibly attentive and personable, making me feel like I wasn’t just another customer he needed to sell something to.

Frequently Asked Questions About Verizon

What are the regular store hours for Verizon in Nampa?

The Verizon store in Nampa is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Which 5G smartphones can I find at the Verizon Nampa store?

You can find the latest 5G smartphones like the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at Verizon Nampa.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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