Feedback on customer service is mixed, with many customers reporting poor experiences, including rudeness and lack of assistance, while others praised helpful and knowledgeable staff.
Product Availability
Customers expressed frustration over product availability and stock issues, with some reporting that items were not in stock despite being listed online.
Pricing Concerns
Several reviews mentioned that prices are perceived as high compared to competitors, leading some customers to seek alternatives.
Geek Squad Issues
Many customers reported negative experiences with Geek Squad, citing poor service, unfulfilled promises, and issues with warranty claims.
Store Environment
The store is generally described as clean and well-organized, but some customers noted difficulties in finding items and receiving assistance.
SF
Shadow Fern
3 days ago
5.0
I placed an order for pickup and the transaction was flawless. The woman who helped me was awesome. She was very nice and informative. It definitely reminded me why I've been a Best Buy customer for so long.
TN
Tater Nerds
4 days ago
5.0
I had a aftermarket stereo installed into my new car and the process took a little bit longer than expected, but the geek squad team led by James outperformed any of my expectations and I will definitely be returning. Thank you, geek squad James, and your text for taking great care of me. Very happy with my experience, which was my first time using geek squad
ET
Edward Tsema
Jan 1, 2026
5.0
Staff are great and its always a pleasure to shop at BestBuy or even just look around and see what to purchase in the future.
AK
Anastasia Krutikov
Dec 16, 2025
1.0
Absolutely horrible customer service. And it’s not just a one-time situation—every time we go there, something goes wrong. We bought an iPad there and also purchased a screen protector from a different store. We asked them to apply it professionally, and they charged $15 for the service. We paid for the professional installation and got very poor results. There is dust under the protector.
We called them the next day to ask if they could redo the job, and they said no because their work is not guaranteed. Now I’m left with visible dust under my iPad screen, over $30 wasted on the screen protector, $15 wasted on the service, and no solution. I do not recommend them.
DB
Donivan Bower
Dec 6, 2025
1.0
Easily the worst experience I’ve had at any store. Bought a $1800 open box monitor in “excellent” condition. No discrepancies noted before the purchase. It is missing multiple items, and Best Buy’s response is “you’re gonna have to buy a new monitor, pay the difference, and deal with it”. Personally, not how I believe business should be handled. To each their own I guess.
What are the regular business hours of Best Buy in Nampa, ID?
Best Buy in Nampa, ID is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Nampa, Idaho?
The Best Buy store is located at 16485 N Marketplace Blvd, Nampa, ID 83687, United States.
Does Best Buy in Nampa offer curbside pickup?
Best Buy in Nampa offers in-store pickup but does not currently provide curbside pickup.
Can I get my electronics repaired at Best Buy Nampa?
Yes, Best Buy Nampa offers service repair for your electronics through their Geek Squad support.
Is the Best Buy location in Nampa wheelchair accessible?
Yes, this Best Buy location includes a wheelchair accessible entrance to accommodate all customers.
What types of products can I find at Best Buy Nampa?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Nampa.
Does Best Buy Nampa accept debit cards and checks for payment?
Yes, Best Buy Nampa accepts debit cards and also allows payment by check. Cash is not the only accepted payment method.
Are there any nearby beauty and spa services close to Best Buy Nampa?
Yes, customers shopping at Best Buy Nampa can visit nearby beauty and spa services such as Charlotte Tilbury and Ashana, Licensed Cosmetologist & Barber, both offering cosmetic and beauty supplies and services.
What shopping centers are near Best Buy in Nampa where I can continue my shopping trip?
Treasure Valley Marketplace, a nearby shopping center and department store, is close to Best Buy, providing additional shopping options in the area.
How can I find Best Buy Nampa if I'm using local transit or visiting surrounding stores?
Best Buy Nampa is near other electronics vendors and service providers like Geek Squad and automotive electronics stores, making it a convenient stop when visiting neighboring retail locations.