Best Buy

4.0
3030 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
16485 N Marketplace Blvd, Nampa, ID
83687, United States

Hours

Reviews

4.0
3,030 reviews
5 stars
1,510
4 stars
744
3 stars
338
2 stars
145
1 star
293

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many customers reporting poor experiences, including rudeness and lack of assistance, while others praised helpful and knowledgeable staff.

Product Availability

Customers expressed frustration over product availability and stock issues, with some reporting that items were not in stock despite being listed online.

Pricing Concerns

Several reviews mentioned that prices are perceived as high compared to competitors, leading some customers to seek alternatives.

Geek Squad Issues

Many customers reported negative experiences with Geek Squad, citing poor service, unfulfilled promises, and issues with warranty claims.

Store Environment

The store is generally described as clean and well-organized, but some customers noted difficulties in finding items and receiving assistance.
  • SF
    Shadow Fern
    3 days ago
    5.0
    I placed an order for pickup and the transaction was flawless. The woman who helped me was awesome. She was very nice and informative. It definitely reminded me why I've been a Best Buy customer for so long.
  • TN
    Tater Nerds
    4 days ago
    5.0
    I had a aftermarket stereo installed into my new car and the process took a little bit longer than expected, but the geek squad team led by James outperformed any of my expectations and I will definitely be returning. Thank you, geek squad James, and your text for taking great care of me. Very happy with my experience, which was my first time using geek squad
  • ET
    Edward Tsema
    Jan 1, 2026
    5.0
    Staff are great and its always a pleasure to shop at BestBuy or even just look around and see what to purchase in the future.
  • AK
    Anastasia Krutikov
    Dec 16, 2025
    1.0
    Absolutely horrible customer service. And it’s not just a one-time situation—every time we go there, something goes wrong. We bought an iPad there and also purchased a screen protector from a different store. We asked them to apply it professionally, and they charged $15 for the service. We paid for the professional installation and got very poor results. There is dust under the protector. We called them the next day to ask if they could redo the job, and they said no because their work is not guaranteed. Now I’m left with visible dust under my iPad screen, over $30 wasted on the screen protector, $15 wasted on the service, and no solution. I do not recommend them.
  • DB
    Donivan Bower
    Dec 6, 2025
    1.0
    Easily the worst experience I’ve had at any store. Bought a $1800 open box monitor in “excellent” condition. No discrepancies noted before the purchase. It is missing multiple items, and Best Buy’s response is “you’re gonna have to buy a new monitor, pay the difference, and deal with it”. Personally, not how I believe business should be handled. To each their own I guess.

Frequently Asked Questions About Best Buy

What are the regular business hours of Best Buy in Nampa, ID?

Best Buy in Nampa, ID is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy located in Nampa, Idaho?

The Best Buy store is located at 16485 N Marketplace Blvd, Nampa, ID 83687, United States.