Best Buy

4.0
3012 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
16485 N Marketplace Blvd, Nampa, ID
83687, United States

Hours

Reviews

4.0
3,012 reviews
5 stars
1,499
4 stars
742
3 stars
336
2 stars
146
1 star
289

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service, lack of assistance, and unresponsive management.

Product Availability

Customers frequently express frustration over product availability and stock issues, including items being out of stock despite online listings.

Pricing Concerns

Several reviews mention that prices are perceived as high compared to competitors, with some customers feeling misled by promotional offers.

Store Experience

The store environment receives mixed reviews, with some praising cleanliness and organization, while others report difficulty finding items and unhelpful staff.

Geek Squad Issues

Many customers express dissatisfaction with Geek Squad services, citing unfulfilled promises and poor communication regarding repairs and warranties.
  • FH
    Frank Hyett
    6 days ago
    5.0
    Great Place To Shop As I’m from out of town and just stopped by to kill some time and bought some Xmas gifts.
  • EE
    Edith
    Nov 16, 2025
    5.0
    Without an appointment, I stopped by to visit the Geek squad to see if they could help me sync my phone to my watch so I could use an app. Luke was fantastic and without hesitation took the time to help me. Thank you, Luke!
  • MZ
    Maria Zamora
    Nov 15, 2025
    1.0
    Poor customer service, rude people and managers. Don't waste your time. Shop elsewhere.
  • AP
    Addie Prieto
    Nov 9, 2025
    4.0
    Great store, super friendly staff, and knowledgeable people working in the auto service center dept of GeekSquad. We've had numerous auto equipment installs completed, all with great results. To include a bad stereo that ultimately had to be swapped out for a different brand altogether after the return date due continued documented issues. The store manager, Mike, is absolutely fantastic and went above and beyond to ensure things still got taken care of during a time they were very short staffed. Will absolutely enlist their services again anytime we need something installed. Outside of that, my one complaint for all of Best Buy is the inability to call the local phone number and reach an actual local store associate. Every time I've called, I get routed around to a bunch of call centers and can never speak to the local store without physically getting in my car and driving 20 minutes to walk in and speak to someone.
  • CM
    Cameron McGinnis
    Nov 1, 2025
    5.0
    Went to Best Buy to pickup the Sony MDR-EX14AP’s. They turned out to be great and were very well priced at only $10. They also have a good selection of other good tech products.

Frequently Asked Questions About Best Buy

What are the regular business hours of Best Buy in Nampa, ID?

Best Buy in Nampa, ID is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy located in Nampa, Idaho?

The Best Buy store is located at 16485 N Marketplace Blvd, Nampa, ID 83687, United States.