Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service, lack of assistance, and unresponsive management.
Product Availability
Customers frequently express frustration over product availability and stock issues, including items being out of stock despite online listings.
Pricing Concerns
Several reviews mention that prices are perceived as high compared to competitors, with some customers feeling misled by promotional offers.
Store Experience
The store environment receives mixed reviews, with some praising cleanliness and organization, while others report difficulty finding items and unhelpful staff.
Geek Squad Issues
Many customers express dissatisfaction with Geek Squad services, citing unfulfilled promises and poor communication regarding repairs and warranties.
FH
Frank Hyett
6 days ago
5.0
Great Place To Shop As I’m from out of town and just stopped by to kill some time and bought some Xmas gifts.
EE
Edith
Nov 16, 2025
5.0
Without an appointment, I stopped by to visit the Geek squad to see if they could help me sync my phone to my watch so I could use an app. Luke was fantastic and without hesitation took the time to help me. Thank you, Luke!
MZ
Maria Zamora
Nov 15, 2025
1.0
Poor customer service, rude people and managers. Don't waste your time. Shop elsewhere.
AP
Addie Prieto
Nov 9, 2025
4.0
Great store, super friendly staff, and knowledgeable people working in the auto service center dept of GeekSquad. We've had numerous auto equipment installs completed, all with great results. To include a bad stereo that ultimately had to be swapped out for a different brand altogether after the return date due continued documented issues. The store manager, Mike, is absolutely fantastic and went above and beyond to ensure things still got taken care of during a time they were very short staffed. Will absolutely enlist their services again anytime we need something installed. Outside of that, my one complaint for all of Best Buy is the inability to call the local phone number and reach an actual local store associate. Every time I've called, I get routed around to a bunch of call centers and can never speak to the local store without physically getting in my car and driving 20 minutes to walk in and speak to someone.
CM
Cameron McGinnis
Nov 1, 2025
5.0
Went to Best Buy to pickup the Sony MDR-EX14AP’s. They turned out to be great and were very well priced at only $10. They also have a good selection of other good tech products.
What are the regular business hours of Best Buy in Nampa, ID?
Best Buy in Nampa, ID is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Nampa, Idaho?
The Best Buy store is located at 16485 N Marketplace Blvd, Nampa, ID 83687, United States.
Does Best Buy in Nampa offer curbside pickup?
Best Buy in Nampa offers in-store pickup but does not currently provide curbside pickup.
Can I get my electronics repaired at Best Buy Nampa?
Yes, Best Buy Nampa offers service repair for your electronics through their Geek Squad support.
Is the Best Buy location in Nampa wheelchair accessible?
Yes, this Best Buy location includes a wheelchair accessible entrance to accommodate all customers.
What types of products can I find at Best Buy Nampa?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Nampa.
Does Best Buy Nampa accept debit cards and checks for payment?
Yes, Best Buy Nampa accepts debit cards and also allows payment by check. Cash is not the only accepted payment method.
Are there any nearby beauty and spa services close to Best Buy Nampa?
Yes, customers shopping at Best Buy Nampa can visit nearby beauty and spa services such as Charlotte Tilbury and Ashana, Licensed Cosmetologist & Barber, both offering cosmetic and beauty supplies and services.
What shopping centers are near Best Buy in Nampa where I can continue my shopping trip?
Treasure Valley Marketplace, a nearby shopping center and department store, is close to Best Buy, providing additional shopping options in the area.
How can I find Best Buy Nampa if I'm using local transit or visiting surrounding stores?
Best Buy Nampa is near other electronics vendors and service providers like Geek Squad and automotive electronics stores, making it a convenient stop when visiting neighboring retail locations.