Verizon

4.6
496 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Mountain Home, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2680 American Legion Blvd, Mountain Home, ID
83647, United States

Hours

Reviews

4.6
489 reviews
5 stars
427
4 stars
14
3 stars
8
2 stars
5
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for their knowledge and helpfulness, while others were criticized for being rude or inattentive.

Staff Knowledge

Several customers highlighted the staff's knowledge and ability to assist with technical issues and phone setups.

Wait Times

Customers frequently mentioned long wait times due to understaffing, leading to frustration.

Sales Experience

Positive feedback on the sales experience, with many customers appreciating the lack of pressure and helpful suggestions for plans and devices.
  • AA
    Amber
    2 days ago
    5.0
    They were very professional and took the time to actually look at our account.
  • RN
    Richard Nuessen
    Dec 4, 2025
    5.0
    Absolutely. Great service, very patient phones are still very frustrating. Unfortunately
  • LW
    Lynn Wilson
    Nov 28, 2025
    5.0
    The service agent was very knowledgeable about the special offer we were interested in in. She transferred all our information to the new devices. She was very helpful,
  • CR
    Chuck Ridley
    Nov 22, 2025
    5.0
    Sven was very knowledgeable, patient, and helpful in getting my account transferred. Smooth sailing.
  • CC
    Chris
    Nov 9, 2025
    5.0
    Manny was very helpful and got my new phone set up and taken care of. Glad we went in!

Frequently Asked Questions About Verizon

What types of products does Verizon in Mountain Home offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands are available at Verizon authorized retailer in Mountain Home?

Available brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.