Verizon

4.4
268 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Lewiston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
819 21st St, Lewiston, ID
83501, United States

Hours

Reviews

4.4
262 reviews
5 stars
202
4 stars
24
3 stars
6
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Juanita, Matt, and Nikki.

Sales Experience

Several reviews highlighted positive experiences with sales representatives who provided clear information about deals and plans, making the purchasing process easy.

Professionalism

Customers appreciated the professionalism of the staff, noting their attentiveness and willingness to assist with various issues.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding unfulfilled promises about promotions and poor service.

Store Environment

The store was frequently described as clean and welcoming, contributing to a pleasant shopping experience.
  • DP
    Donna Powell
    3 days ago
    5.0
    Drew in Lewiston is AWESOME! make sure you ask for him to help you!
  • ME
    michelle East
    Oct 28, 2025
    1.0
    Wow… just wow! How do you have such awful customer service and stay in business??!! I have spent over four hours on the phone with 611- total waste of time- two trips into Lewiston for a grand total of 160 miles- multiple extra charges- and they want me to drive another 80 miles because their policy is they can’t assist me over the phone! There are options like the password, or texts - a plethora of ways to keep the account secure- but you need me to drive in, AGAIN??!! Ridiculous- T mobile- here I come!
  • MM
    Mat Maclerran
    Oct 28, 2025
    5.0
    Recently got a phone through Verizon. worked with Nate who made the process easy and was very professional. Will definitely be going through them again. highly recommend.
  • VA
    Vamar Allen
    Oct 20, 2025
    5.0
    I just moved out here was looking for new service.Because mine was going in and out didn't like that my calls were dropping every so often.So I went verizon I met a very nice professional young lady named Juanita Jones. She was very knowledgeable, told me about great deals that this store had on phones, service and accessories.
  • CS
    carl salisbury
    Oct 8, 2025
    1.0
    Do not go to this store. They are not a Verizon store. I learned the hard way. When I switched to Verizon they sold me on cheap phones that never worked in my area. They also changed me almost $800 in store for a set up fee which ok I understand. Then I find out on my first bill Verizon also charged a $600 set up fee. Come to find out they lied to me and it was just a commission that I never should have been charged. Fast forward to time for an upgrade same thing they tried to charge me $300 for an upgrade and said my next bill would have that charge as well. I went to Verizon online had a phone overnights and paid a one time fee of $175 instead of the $600 it would have cost me. Stop letting this store steal your money and deal directly with Verizon.

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Lewiston?

The Verizon Cellular Sales store is located at 819 21st St, Lewiston, ID 83501.

What are the operating hours of the Verizon Cellular Sales store?

The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and on Sunday from 10:00 AM to 6:00 PM.