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Victra is your local Verizon Authorized Retailer in Jerome, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Customers consistently praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to go above and beyond.
Staff Knowledge
Many reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.
Problem Resolution
The team was commended for effectively resolving issues, often staying late or making extra efforts to ensure customer satisfaction.
Friendly Atmosphere
Customers appreciated the friendly and welcoming environment, making their visits enjoyable and stress-free.
Efficiency
Several reviews mentioned the quick service and efficiency in handling transactions and troubleshooting problems.
RP
Rubi Perez
Oct 14, 2025
5.0
Went into the store with a problem with my brother’s phone and some confusion about our bill. Ashley was working today and did an amazing job helping us out. She took the time to explain everything clearly, figured out what was going on with our account, and even went above and beyond by calling customer service with us to make sure everything was fixed and correct. You can really tell she cares about her customers and wants to make sure they leave happy. We really appreciated her patience, professionalism, and great attitude. Thank you, Ashley, for making the experience such a positive one!
N1
Nestor 11
Jun 23, 2025
5.0
Sangoy was of great help.
KL
Kim Leija
Dec 16, 2021
5.0
Josh was the best he went above and beyond! He made sure everything was right and answered all of mine and my husband’s questions. He was so kind and was amazing at his job!! We will never go anywhere else! Best experience we have ever had. Good Job Josh!!
What types of products does Verizon in Jerome, ID offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Jerome, ID?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store in Jerome, ID support in-store pickup?
Yes, the store offers in-store pickup for orders.
Which payment options are accepted at Verizon in Jerome, ID?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is free Wi-Fi available at Verizon in Jerome, ID?
Yes, the store offers free Wi-Fi for customers.
What brands can I find at Verizon Jerome store?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox and Mophie.
How can the nearby Tobacco Connection be useful when visiting Verizon store in Jerome?
You can stop by Tobacco Connection, a nearby tobacco and liquor shop, if you want to grab a quick refreshment or supplies before or after visiting Verizon.
Are there dining options close to Verizon store in Jerome?
Yes, Little Caesars Pizza, McDonald's, and Tacos el paisa are nearby restaurants where you can enjoy a meal before or after your visit.
What shopping options are near Verizon in Jerome for party supplies?
You can visit Party Planet Jerome and Dollar Tree nearby for party supplies and decorations, which is convenient if you need accessories during your trip.
How can I contact Verizon store in Jerome, ID?
You can call the main phone number at +1 208-324-7300 or email Info@victra.com for inquiries.