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Brand Certified

Verizon

4.8
(226 reviews)

Business Details

124 E Yakima, Jerome, ID
83338, United States
(208) 324-7300
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Jerome, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
124 E Yakima, Jerome, ID
83338, United States

Hours

Reviews

4.8
226 reviews
5 stars
206
4 stars
8
3 stars
2
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to go above and beyond.

Staff Knowledge

Many reviews noted the staff's expertise and ability to explain products and services clearly, making the purchasing process easier for customers.

Positive Experiences

Numerous customers reported positive experiences, often mentioning specific employees by name and expressing their intention to return due to the quality of service.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their needs were addressed promptly without feeling rushed.
  • AT
    anna trantham
    Feb 13, 2026
    5.0
    Awesome!
  • MC
    Mike C
    Feb 8, 2026
    5.0
    The young girl that helped us out at Jerome Verizon was a pleasure to work with. Very intelligent kind. Got us exactly what we needed. She gave the extra mile. I'll go back to her any day before I go to twin falls with those rud people.
  • TC
    TTDN COOPER
    Jan 3, 2026
    5.0
    I just want to give a solid 10 out of 5 review for Lupe at this location holding it down had multiple clients in front of them and still was able to talk to and assist under the Pressure most panic, he is a true customer service rep @ management level professionalism. - Coop #TenToezDowN
  • RP
    Rubi Perez
    Oct 14, 2025
    5.0
    Went into the store with a problem with my brother’s phone and some confusion about our bill. Ashley was working today and did an amazing job helping us out. She took the time to explain everything clearly, figured out what was going on with our account, and even went above and beyond by calling customer service with us to make sure everything was fixed and correct. You can really tell she cares about her customers and wants to make sure they leave happy. We really appreciated her patience, professionalism, and great attitude. Thank you, Ashley, for making the experience such a positive one!
  • K8
    Kasep Josh 84
    Aug 28, 2020
    5.0
    Alejandra was amazing I will never go anywhere else...life time fan of her going the extra mile

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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