Verizon

4.8
223 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Jerome, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
124 E Yakima, Jerome, ID
83338, United States

Hours

Reviews

4.8
219 reviews
5 stars
200
4 stars
8
3 stars
2
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to go above and beyond.

Staff Knowledge

Many reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.

Problem Resolution

The team was commended for effectively resolving issues, often staying late or making extra efforts to ensure customer satisfaction.

Friendly Atmosphere

Customers appreciated the friendly and welcoming environment, making their visits enjoyable and stress-free.

Efficiency

Several reviews mentioned the quick service and efficiency in handling transactions and troubleshooting problems.
  • RP
    Rubi Perez
    Oct 14, 2025
    5.0
    Went into the store with a problem with my brother’s phone and some confusion about our bill. Ashley was working today and did an amazing job helping us out. She took the time to explain everything clearly, figured out what was going on with our account, and even went above and beyond by calling customer service with us to make sure everything was fixed and correct. You can really tell she cares about her customers and wants to make sure they leave happy. We really appreciated her patience, professionalism, and great attitude. Thank you, Ashley, for making the experience such a positive one!
  • N1
    Nestor 11
    Jun 23, 2025
    5.0
    Sangoy was of great help.
  • KL
    Kim Leija
    Dec 16, 2021
    5.0
    Josh was the best he went above and beyond! He made sure everything was right and answered all of mine and my husband’s questions. He was so kind and was amazing at his job!! We will never go anywhere else! Best experience we have ever had. Good Job Josh!!

Frequently Asked Questions About Verizon

What types of products does Verizon in Jerome, ID offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the store hours for Verizon in Jerome, ID?

The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.