About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Jerome, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
221 reviews
5 stars
202
4 stars
8
3 stars2
2 stars3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to go above and beyond for customers.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to explain products and services clearly, making the purchasing process smooth and informative.
Positive Experiences
Many customers expressed satisfaction with their overall experiences, often mentioning specific employees who made their visits enjoyable and stress-free.
Efficiency
Several reviews highlighted the quick and efficient service provided by the staff, with many customers appreciating the minimal wait times and prompt assistance.
- TCTTDN COOPERJan 3, 20265.0I just want to give a solid 10 out of 5 review for Lupe at this location holding it down had multiple clients in front of them and still was able to talk to and assist under the Pressure most panic, he is a true customer service rep @ management level professionalism. - Coop #TenToezDowN
- RPRubi PerezOct 14, 20255.0Went into the store with a problem with my brother’s phone and some confusion about our bill. Ashley was working today and did an amazing job helping us out. She took the time to explain everything clearly, figured out what was going on with our account, and even went above and beyond by calling customer service with us to make sure everything was fixed and correct. You can really tell she cares about her customers and wants to make sure they leave happy. We really appreciated her patience, professionalism, and great attitude. Thank you, Ashley, for making the experience such a positive one!
- WCWanda CruzApr 22, 20245.0Customer service Lady was so amazing in helping me Great service thank you Lilia
- JFJudy FinderJan 2, 20235.0Lilia was amazing. She helped us get the phone that was stolen upgraded and set-up in no time.
- SGStephanie GreenFeb 18, 20225.0I went to the Jerome Go Wireless store to upgrade my phone and add a line to my plan. I've been putting it off for months because, let's be honest, going to the phone store is almost as bad as going to the dentist. However, my experience at the Jerome Go Wireless store was nothing like I expected it to be. First of all, I didn't need an appointment and the staff were incredibly helpful and kind, especially Lillia. She answered all my questions with patience and made sure I got the best plan for my needs at the best price.
Frequently Asked Questions About Verizon
What types of products does Verizon in Jerome, ID offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Jerome, ID?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store in Jerome, ID support in-store pickup?
Yes, the store offers in-store pickup for orders.
Which payment options are accepted at Verizon in Jerome, ID?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is free Wi-Fi available at Verizon in Jerome, ID?
Yes, the store offers free Wi-Fi for customers.
What brands can I find at Verizon Jerome store?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox and Mophie.
How can the nearby Tobacco Connection be useful when visiting Verizon store in Jerome?
You can stop by Tobacco Connection, a nearby tobacco and liquor shop, if you want to grab a quick refreshment or supplies before or after visiting Verizon.
Are there dining options close to Verizon store in Jerome?
Yes, Little Caesars Pizza, McDonald's, and Tacos el paisa are nearby restaurants where you can enjoy a meal before or after your visit.
What shopping options are near Verizon in Jerome for party supplies?
You can visit Party Planet Jerome and Dollar Tree nearby for party supplies and decorations, which is convenient if you need accessories during your trip.
How can I contact Verizon store in Jerome, ID?
You can call the main phone number at +1 208-324-7300 or email Info@victra.com for inquiries.