Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Idaho Falls, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
462 reviews
5 stars
395
4 stars
16
3 stars
8
2 stars
9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees going above and beyond to assist.
Store Experience
While many reviews highlighted positive experiences, some customers reported long wait times and issues with staffing, suggesting a need for better management during busy periods.
Product Issues
Several customers expressed frustration with product-related issues, including activation problems and misunderstandings regarding promotions, indicating a need for clearer communication and training.
Mixed Reviews
Despite many positive experiences, there were notable complaints about service quality and billing issues, suggesting inconsistency in customer experiences.
- AWAngel WilsonDec 11, 20255.0Alex was super helpful and made sure I had everything I needed before I left! I did have to drive to another store to get the color of phone I wanted which isn’t the end of the world but it’d be great if upper management would keep certain things stocked so that wasn’t a necessary step! Otherwise great customer service!
- PHPam HunterNov 22, 20255.0I love this Verizon. They are so friendly and very helpful. They really take their time to take care of you.
- JSJeremiah ShaneOct 31, 20255.0Viktra was awesome! 👏 She figured out the problem with my iPhone in 📱 no time! Smart girl! Great customer service!
- ADAvary DanielsonOct 26, 20255.0Eric was super super helpful in getting me a new phone!! Highly recommend!!
- MDMary DixonOct 3, 20255.0Shane is great to work with! Done business with him twice now, and he knows his stuff & is appreciative and polite.
Frequently Asked Questions About Verizon
What products and services does Verizon at 159 Houston Cir offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection, as well as services like new lines, upgrades, new devices, and accessories.
What brands can I find at the Verizon Authorized Retailer in Idaho Falls?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands including Casemate, Otterbox, and Mophie.
What are the store hours for the Verizon location at 159 Houston Cir?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup service for orders placed online.
What payment options are accepted at this Verizon store?
This Verizon store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Verizon location provide free Wi-Fi to customers?
Yes, the store offers free Wi-Fi to customers.
Are there nearby places to grab a coffee or a snack before visiting Verizon?
Yes, nearby you can visit Starbucks or Java Espress for coffee, and Kiwi Loco for ice cream if you want a snack before or after your visit to Verizon.
What restaurants are located close to the Verizon store for dining options?
Nearby dining options include LongHorn Steakhouse, Domino's Pizza, Taqueria El Rodeo, Yoimi Sushi & Hibachi, Wendy's, Carl's Jr., and Cedric's Restaurant.
Are there other mobile phone stores near Verizon in Idaho Falls?
Yes, nearby mobile phone stores include Boost Mobile and Metro by T-Mobile, providing additional options for phone and wireless services.
What nearby auto and motorcycle dealerships are close to the Verizon store?
Nearby automotive options include Broadway Ford, Idaho Ford Dealers, Lithia Ford Idaho Falls, Grand Teton Harley-Davidson, and Chester's Grand Teton Harley-Davidson.