Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Idaho Falls, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
460 reviews
5 stars
393
4 stars
16
3 stars
8
2 stars
9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Zaden, Jared, and Kaydee.
Technical Support
Several reviews highlighted the staff's ability to assist with technical issues and phone setups, making the process easier for customers.
Long Wait Times
Some customers expressed frustration with long wait times and understaffing during busy periods, suggesting the need for more employees on shift.
Sales Experience
Customers reported positive experiences with the sales process, noting that staff were not overly pushy and focused on meeting their needs.
Mixed Reviews on Promotions
There were complaints regarding misunderstandings about promotions and billing, with some customers feeling misled about trade-in values and plan changes.
- JSJeremiah ShaneOct 31, 20255.0Viktra was awesome! 👏 She figured out the problem with my iPhone in 📱 no time! Smart girl! Great customer service!
- ADAvary DanielsonOct 26, 20255.0Eric was super super helpful in getting me a new phone!! Highly recommend!!
- MDMary DixonOct 3, 20255.0Shane is great to work with! Done business with him twice now, and he knows his stuff & is appreciative and polite.
- KOKelli OswaldSep 9, 20255.0KK was awesome and really helped me get ready for an international trip! She simplified things and helped alleviate the worry! Great experience!
- RHRaylene HanesAug 20, 20255.0Kk was such a huge help she went out of her way to get us what we were wanting done!!
Frequently Asked Questions About Verizon
What products and services does Verizon at 159 Houston Cir offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection, as well as services like new lines, upgrades, new devices, and accessories.
What brands can I find at the Verizon Authorized Retailer in Idaho Falls?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands including Casemate, Otterbox, and Mophie.
What are the store hours for the Verizon location at 159 Houston Cir?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does Verizon offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup service for orders placed online.
What payment options are accepted at this Verizon store?
This Verizon store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Verizon location provide free Wi-Fi to customers?
Yes, the store offers free Wi-Fi to customers.
Are there nearby places to grab a coffee or a snack before visiting Verizon?
Yes, nearby you can visit Starbucks or Java Espress for coffee, and Kiwi Loco for ice cream if you want a snack before or after your visit to Verizon.
What restaurants are located close to the Verizon store for dining options?
Nearby dining options include LongHorn Steakhouse, Domino's Pizza, Taqueria El Rodeo, Yoimi Sushi & Hibachi, Wendy's, Carl's Jr., and Cedric's Restaurant.
Are there other mobile phone stores near Verizon in Idaho Falls?
Yes, nearby mobile phone stores include Boost Mobile and Metro by T-Mobile, providing additional options for phone and wireless services.
What nearby auto and motorcycle dealerships are close to the Verizon store?
Nearby automotive options include Broadway Ford, Idaho Ford Dealers, Lithia Ford Idaho Falls, Grand Teton Harley-Davidson, and Chester's Grand Teton Harley-Davidson.