Best Buy

Reviews

• PV

  Patrick Vargas

  5 days ago
  1.0
  FB standing around for almost 15 to 20 minutes while I waited for someone to come over and help me for a 5-second answer
• MH

  matthew hitchcock

  6 days ago
  5.0
  Very helpful you man that answered all my questions about a laptop I am considering buying.
• CL

  Corey Larsen

  Apr 2, 2026
  1.0
  Terrible customer service from geek squad. They don't even try
• SJ

  Steve Jeremy

  Apr 1, 2026
  1.0
  Went in to Best Buy to purchase a new computer and a device to recover data off of my minis forum that died. There were only about 8 customers in the entire store and most of those were at the customer service and geek squad desks. I left after 15 minutes. Not one rep made an attempt to assist me or even acknowledge my presence. Several employees were just wandering up and down the isles with their head buried in their phone. When I attempted to get their attention, they just kept walking. When I left, I tried to call the store manager (good luck with that) Their "automated assistant" DOES NOT understand ANYTHING. It hung up on me 4 times because it doesn't understand "customer assistance" or "file a complaint" or "talk to a store manger." When a real person finally picked up, it had transferred me to a different state. It is VERY EASY to see why there are no customers in their store
• AW

  Andrew Woods

  Mar 29, 2026
  1.0
  This place sucks. Floor manager and employees have a bad attitude and have no idea how to work with local business and tax exemptions. Also made me wait 20 minutes waiting for help just make me wait another 20 to retrieve the product. Won’t be back in, rather just order online so I don’t have to deal with their employees.