About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Gooding, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
200 reviews
5 stars
176
4 stars
11
3 stars3
2 stars3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, friendliness, and professionalism, with specific mentions of employees like Chelsea, Christina, and Alyssa.
Store Experience
Many reviews highlighted a positive store atmosphere, with customers feeling welcomed and valued, although there were some mentions of inconsistent service depending on the staff present.
Problem Resolution
Customers appreciated the staff's efforts in resolving issues, with several reviews noting successful problem-solving experiences, particularly with phone setups and account management.
Knowledgeability
Employees were frequently described as knowledgeable about products and services, which contributed to a smooth customer experience.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to specific employees and service inconsistencies, indicating room for improvement.
- MRMandy RafineOct 3, 20255.0Awesome customer service A+ Jessa was amazing she help with all are needs and help with the set up thanks 👍🏻
- JRJeffery RunnelsSep 13, 20255.0I had my phone replaced from the insurance asurion. I had to go to the Gooding Verizon store for assistance. They were very helpful in this process. It does take time for a new phone to transfer so I left the information needed and left to take care of a few things. When I returned it was all completed. I have done this in the past and had issues retrieving account information. This time it was flawless. The lady who helped my was very nice and understanding of my experience. I highly recommend this Verizon for any of your Verizon needs. I will return for any upgrades or purchases in the future. Thank you.
- AEAngelee EamesAug 20, 20253.0They received my new phone July 31, it did not have my name attached. Despite inquiring several times we went in today Aug 20. It had locked in a vault and they told me they had no idea until I showed them my order.
- CBCheryl BrownJul 24, 20255.0Agent knew his business, was very helpful and understanding throughout the process of opening a new account.
- ESElizabeth ScoresbyJul 2, 20255.0Least stressful Verizon experience I’ve ever had. Super chill store.
Frequently Asked Questions About Verizon
What products are offered at the Verizon store in Gooding, ID?
The store offers wireless devices including phones, tablets, mobile broadband, smartwatches, accessories, and device protection.
What are the Verizon store's hours of operation?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.
What wireless brands does the Verizon store carry?
They offer brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and PureGear.
Does the Verizon store in Gooding offer in-store pickup services?
Yes, in-store pickup is available for customers at this location.
What payment options are accepted at the Verizon store?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi to its customers.
Which nearby banks can customers visit before or after shopping at the Verizon store?
Customers can visit Zions Bank or Wells Fargo Bank, both located close to the Verizon store in Gooding.
Are there any nearby places for entertainment close to the Verizon store?
Yes, the Historic Schubert Theatre is nearby and offers community events and performances that customers might enjoy.
Where can customers find dining options near the Verizon store?
El Cazador, a Mexican restaurant, is located nearby for customers looking for a meal before or after their visit.
How can customers reach the Verizon store or find more information online?
Customers can call +1 208-934-4851 or visit the website https://victra.com/stores/id-gooding for more information and latest offers.