Verizon

4.5
351 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Eagle, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3116 E. State St, Eagle, ID
83616, United States

Hours

Reviews

4.5
348 reviews
5 stars
288
4 stars
15
3 stars
7
2 stars
4
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, knowledge, and professionalism.

Staff Knowledge

Many reviews highlighted the staff's expertise and ability to answer questions effectively.

Wait Times

Several customers reported long wait times and understaffing issues, leading to frustration during visits.

Positive Experiences

Numerous customers expressed satisfaction with their overall experience, often mentioning specific employees by name.

Sales Pressure

Some customers felt pressured into purchasing additional services or plans, leading to dissatisfaction.
  • MP
    Monica Prunk
    Nov 12, 2025
    5.0
    I was in a bind and was fortunate to have Devin get me back on track with exactly what I needed. Efficient and understanding, Devin was extremely patient and thorough.
  • TB
    Trevor Blankenship
    Oct 29, 2025
    5.0
    I was helped until satisfied the people who work at this location are very tenacious
  • KC
    Ken Christensen
    Oct 26, 2025
    5.0
    I was very pleased with the service and professional manner of the employee who helped me with my purchase. I had more questions about my new phone the next day and they helped me figure out how to use it. Thank you very much.
  • RT
    Ricky Thayer
    Oct 20, 2025
    5.0
    Great service was able to upgrade with little effort on my part.
  • MM
    Maxine McCombs
    Oct 10, 2025
    5.0
    Exceptional service! Lost my search screen on my phone. Tried forever to retrieve it. Couldn't find it. Your employee retrieved it in 2 seconds then changed out the broken glass screen also. Made my hectic day go alot better. Thank you so much!

Frequently Asked Questions About Verizon

What products does Victra - Verizon Authorized Retailer in Eagle, ID offer?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the operating hours of Victra - Verizon Authorized Retailer in Eagle, ID?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.