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Best Buy

4.0
(2324 reviews)

Business Details

425 W Wilbur Ave, Coeur D Alene, ID
83815, United States
(208) 772-9245

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
425 W Wilbur Ave, Coeur D Alene, ID
83815, United States

Hours

Reviews

4.0
2,324 reviews
5 stars
1,103
4 stars
592
3 stars
279
2 stars
124
1 star
226

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported long wait times and unresponsive employees.

Product Availability

Customers expressed frustration with product availability and issues with online orders not matching in-store stock.

Store Experience

The store environment is generally viewed positively, but some customers noted difficulties in finding assistance and navigating the layout.

Geek Squad Issues

Several reviews highlighted problems with Geek Squad services, including delays and unsatisfactory repairs.

Pricing Concerns

Customers raised concerns about pricing, including issues with price matching and perceived high costs for certain products.
  • JG
    Jarod Glass
    2 days ago
    5.0
    They were nice and helped is by doing their job and so far so good, we'll see,and not to bad of prices compared to other places
  • HA
    Henry Vasquez (Angel)
    3 days ago
    5.0
    Great store, workers are very knowledgeable. Great for Switch accessories as well. With lots of xbox, PlayStation, and Switch controllers to choose from. Decide selection for an overall for all wants and needs for tech.
  • MM
    Mark Milewski
    Feb 10, 2026
    1.0
    Done with Best Buy. Bought a Wi-Fi router that broke 32 days after purchase. Best Buy WON'T warranty it and TP link-Archer does not return my calls, emails or chats. They finally called and want me to send all the information about the router to them in an email which I have done 3x. At what point is it no longer worth my time over a $75 router? No more Best Buy! AMAZON it is.
  • EO
    Echo Osso
    Jan 29, 2026
    1.0
    The new 'AI powered' phone answering service is a joke. I am simply trying to ask a question and the AI won't let me get through to speak to a representative. Stop using AI for everything, especially when it doesn't work no matter what I try to say or do to speak to a human being.
  • CB
    Cheri Blumenfeld
    Jan 27, 2026
    5.0
    Great experience, customer service was super helpful in making sure I got what I wanted for my purchase.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Coeur D Alene?

Best Buy in Coeur D Alene is open from 10:00 AM to 9:00 PM Monday to Saturday, and from 10:00 AM to 8:00 PM on Sunday.

Does Best Buy offer curbside pickup service?

Best Buy offers curbside pickup, allowing customers to pick up their orders without leaving their vehicle.

Brand Certified Facts from Best Buy

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Certified February 22, 2026Yext Knowledge Graph
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