Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Caldwell, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
290 reviews
5 stars
224
4 stars
21
3 stars4
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific mentions of employees going above and beyond.
Efficiency
Several reviews highlighted quick service and efficient handling of transactions, although some customers experienced longer wait times.
Sales Practices
There were mixed reviews regarding sales tactics, with some customers feeling pressured to purchase accessories or experiencing upselling.
Technical Support
Customers appreciated the technical support provided, particularly in resolving issues with devices and accounts.
Inconsistency
Some reviews noted inconsistent experiences, with a few customers reporting poor service or unprofessional behavior from certain staff members.
- MGMarilyn Gerhard6 days ago5.0I went into the Caldwell Verizon Store today and upgraded my iPhone. I worked with 2 techs, both of which were extremely knowledgeable and most helpful. I would highly recommend this store for anyone who is in need of a new cell phone. They’re top-notch in my opinion. 🌟🌟🌟🌟🌟
- ASA ShannonDec 27, 20255.0Michael Guerrero is helpful, informative and patient. Great salesman!!!!!!
- PSPamela StirewaltDec 20, 20255.0Great customer service checked on great deals for me. Lowered my bill after getting a new phone.
- RSRANDY STINSONNov 23, 20255.0Joey went above and beyond
- CFCharles ForbesOct 25, 20254.0Service was fast and efficient. Happy with the service I received. Getting billed for the protection plan that I opted out of, so I'll have to call and get that squared away. Unable to register on the app, but hopefully that'll be resolved soon. 4 stars only because of the associate at the store. Otherwise 2.5.
Frequently Asked Questions About Verizon
What products does Verizon at 3018 Cleveland Blvd in Caldwell, ID offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands can I find at this Verizon Authorized Retailer?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more at this location.
What are the store hours for Verizon in Caldwell, ID?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Verizon Caldwell offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What payment options are accepted at the Verizon Caldwell store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available in the Verizon store at Caldwell?
Yes, free Wi-Fi is available for customers in the store.
Are there any nearby places to eat around the Verizon store on Cleveland Blvd?
Yes, near the Verizon store you can find Jersey Mike's Subs, Starbucks, McDonald's, Arctic Circle, and Carniceria Y Taqueria Gallegos for dining options.
What other mobile phone stores are close to the Verizon retailer in Caldwell?
Nearby mobile phone stores include Metro by T-Mobile and RadioShack, offering more options for wireless services and products.
Are there nearby places to relax or get services after visiting Verizon in Caldwell?
Yes, you can visit The Joint Chiropractic for wellness services or United We Nail'd for nail salon services near the Verizon store.
Does the Verizon Caldwell store offer device protection plans and accessories?
Yes, the store offers accessories and device protection along with new devices and upgrades.