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Brand Certified

Verizon

4.4
(299 reviews)

Business Details

3018 Cleveland Blvd, Caldwell, ID
83605, United States
(208) 402-5060
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Caldwell, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3018 Cleveland Blvd, Caldwell, ID
83605, United States

Hours

Reviews

4.4
299 reviews
5 stars
232
4 stars
21
3 stars
4
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of individual employees going above and beyond.

Sales Practices

Some customers expressed concerns about aggressive upselling tactics and misleading information regarding pricing and accessories.

Efficiency

Many reviews highlighted quick service and efficient problem resolution, although some customers reported long wait times during busy periods.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor management in certain instances.
  • TT
    Thomas Talbert
    Feb 13, 2026
    5.0
    Andy was helpful, Knowledgeable, and set thing right and orderly. And I paid a third of what I would have been charged online.
  • KB
    krystopher beiro
    Feb 9, 2026
    5.0
    He could have charged me more but he looked out for me
  • GB
    Gregg Bedke
    Jan 21, 2026
    5.0
    My phone was on the fritz and Crystal fixed everything thank you so much ,your amazing
  • RR
    Ralph
    Jan 12, 2026
    5.0
    Excellent in-store customer service.
  • MG
    Marilyn Gerhard
    Jan 6, 2026
    5.0
    I went into the Caldwell Verizon Store today and upgraded my iPhone. I worked with 2 techs, both of which were extremely knowledgeable and most helpful. I would highly recommend this store for anyone who is in need of a new cell phone. They’re top-notch in my opinion. 🌟🌟🌟🌟🌟

Frequently Asked Questions About Verizon

What products does Verizon at 3018 Cleveland Blvd in Caldwell, ID offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands can I find at this Verizon Authorized Retailer?

You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more at this location.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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