Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Burley, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
272 reviews
5 stars
239
4 stars
11
3 stars
6
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Karessa, Adrian, and Raul.
Efficiency
Several reviews highlighted the efficiency of service, with customers noting quick resolutions and helpful assistance during their visits.
Negative Experiences
A few customers reported negative experiences related to deceptive practices and poor service, indicating inconsistency in customer care.
Knowledgeable Staff
Customers frequently mentioned the staff's knowledge and ability to assist with technical issues and product information.
- CDCharles Driscoll2 days ago5.0Fixed in an hour, what 3 days corporate Verizon couldn't fix
- JSJoel SmithDec 26, 20255.0The customer service person did a great job. Very kind, professional and personable. Very helpful.
- RSRiley SessionsOct 28, 20255.0Raul was great to work with. Very professional and helpful.
- PWPiper WilsonOct 6, 20255.0We had such a good experience purchasing our new phones! Adrian was so patient with us! He walked us through pricing he wrote down everything so we could see it on paper! We were transferring numbers and it ended up taking a little bit longer than we expected but Adrian was super kind and made sure we were well taken care of by staying late regardless of closing hours! We appreciate him and Verizon thank you guys!:)
- SKSheryl KoyleJul 25, 20255.0Excellent service !
Frequently Asked Questions About Verizon
What is Victra and what services does it offer at Burley, ID?
Victra is a local Verizon Authorized Retailer in Burley, ID, offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the operating hours of Victra at 2161 Overland Ave, Burley?
Victra is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Which brands are available at Victra in Burley?
Victra offers products from brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What payment options does Victra accept?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup services for customers.
Can I recycle my old electronics at Victra in Burley?
Yes, Victra provides electronics recycling services.
Where is Victra located and how can I contact them?
Victra is located at 2161 Overland Ave, Burley, ID 83318. You can contact them by phone at +1 208-678-5800 or via email at Info@victra.com.
What nearby mobile phone stores and telecommunications companies are close to Victra?
Nearby mobile phone stores and telecommunications companies include Verizon, Metro by T-Mobile, Kiosk Wireless, GoWireless Verizon Premium Retailer, and the AT&T Store, which offer additional options for wireless services and devices.
Are there places to eat near Victra in Burley?
Yes, near Victra you can find restaurants such as Krispy Krunchy Chicken, Dairy Queen Grill and Chill, Burnt Lemon Grill, Domino's Pizza, and cafes like Bent Bean for dining and refreshments.
What other useful services are located near Victra in Burley?
Nearby services include H&R Block for financial services, Proactive Physical Therapy for health, LibertyX Bitcoin ATM for financial transactions, and convenience stores like Mr Gas and Sinclair Gas Station for everyday needs.