Verizon

4.7
270 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Burley, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2161 Overland Ave, Burley, ID
83318, United States

Hours

Reviews

4.7
269 reviews
5 stars
236
4 stars
11
3 stars
6
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Karessa, Adrian, and Deven.

Efficiency

Several reviews highlighted quick service and efficient problem-solving, with customers appreciating the speed of transactions and assistance.

Product Knowledge

Customers noted that staff members were well-informed and capable of answering questions and providing useful suggestions.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including issues with service speed and perceived dishonesty in billing.

Store Environment

The store was described as clean and welcoming, contributing to a pleasant shopping experience.
  • RS
    Riley Sessions
    Oct 28, 2025
    5.0
    Raul was great to work with. Very professional and helpful.
  • PW
    Piper Wilson
    Oct 6, 2025
    5.0
    We had such a good experience purchasing our new phones! Adrian was so patient with us! He walked us through pricing he wrote down everything so we could see it on paper! We were transferring numbers and it ended up taking a little bit longer than we expected but Adrian was super kind and made sure we were well taken care of by staying late regardless of closing hours! We appreciate him and Verizon thank you guys!:)
  • SK
    Sheryl Koyle
    Jul 25, 2025
    5.0
    Excellent service !
  • MP
    Margaret Poulton
    Jul 22, 2025
    5.0
    Rep was very efficient and informative. Great suggestions to help me use my phone better
  • BM
    Boyd Morgan
    Nov 7, 2019
    5.0
    Great store and great atmosphere!

Frequently Asked Questions About Verizon

What is Victra and what services does it offer at Burley, ID?

Victra is a local Verizon Authorized Retailer in Burley, ID, offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the operating hours of Victra at 2161 Overland Ave, Burley?

Victra is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.