Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Burley, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
439 reviews
5 stars
368
4 stars
18
3 stars
7
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Berenice, Harley, and Steven.
Mixed Experiences
While many reviews highlighted excellent service, there were significant complaints about poor customer service, long wait times, and unprofessional behavior from some employees.
Product Issues
Several customers reported problems with devices, including activation issues and dissatisfaction with the handling of their accounts.
Store Environment
The store was noted for being busy, with some customers expressing frustration over the lack of staff during peak times.
- LBLeslie BassettJan 2, 20265.0When walking into the verizon store I was greeted and helped immediately. I was unsure about switching my service for various reason. The guy that helped me was very knowledgeable and helped me find a good deal with a phone and service. The switch to Verizon was simple.
- JAJanice AllenDec 16, 20255.0The girl was very helpful and very knowledgeable and nice!
- KJKevin JonesDec 11, 20255.0Thanks Margo for all your help with getting my son and I new iPhones.
- DGDsrey GonzalezNov 14, 20255.0Huge thanks to Lupe, Nestor, and Jose on helping both me and my sister get our new phones set up! All very knowledgeable, respectful, guys!
- TTTeresaNov 4, 20255.0Very professional and helpful.
Frequently Asked Questions About Verizon
What types of devices and products does Verizon in Burley, ID offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, home internet, audio accessories, cases, power accessories, laptops, and mobile broadband.
What services are available at this Verizon location?
Services include new lines, upgrades, new devices, and accessories. They also provide device protection and in-store pickup.
What are the store hours for Verizon in Burley, ID?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Which payment methods does Verizon accept?
Verizon accepts American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Burley offer in-store pickup for online orders?
Yes, in-store pickup is available for customers.
Is free Wi-Fi available inside the Verizon store?
Yes, the store offers free Wi-Fi for customers.
What brands can customers find at this Verizon retailer?
Customers can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, and others.
What nearby places can help customers access financial services close to Verizon?
Nearby financial services include Edward Jones - Financial Advisor: Tyler B Clark-Quick, Idaho Central Credit Union, D.L. Evans Bank, and D.L. Evans Investment Services, convenient for banking or financial planning before or after your visit.
Are there dining options near Verizon Burley location?
Yes, nearby dining options include McDonald's, Jack in the Box, Burger King, and Aguila Con El Taco, which are great places to eat before or after visiting the store.
What nearby medical services are available around Verizon in Burley?
Nearby medical services include Riverview Urgent Care, Canyon Foot & Ankle Specialists, Seasons Dental, and Blue Cross Animal Hospital, offering emergency, specialist, dental, and animal care.