Business Details
388 N Overland Ave, Burley, ID
83318, United States
Certified by Verizon • Feb 22, 2026
(208) 678-1645
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Burley, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
439 reviews
5 stars
368
4 stars
18
3 stars
7
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Berenice, Harley, and Steven.
Mixed Experiences
While many reviews highlighted excellent service, there were significant complaints about poor customer service, long wait times, and unprofessional behavior from some employees.
Product Issues
Several customers reported problems with devices, including activation issues and dissatisfaction with the handling of their accounts.
Store Environment
The store was noted for being busy, with some customers expressing frustration over the lack of staff during peak times.
- LBLeslie BassettJan 2, 20265.0When walking into the verizon store I was greeted and helped immediately. I was unsure about switching my service for various reason. The guy that helped me was very knowledgeable and helped me find a good deal with a phone and service. The switch to Verizon was simple.
- JAJanice AllenDec 16, 20255.0The girl was very helpful and very knowledgeable and nice!
- KJKevin JonesDec 11, 20255.0Thanks Margo for all your help with getting my son and I new iPhones.
- DGDsrey GonzalezNov 14, 20255.0Huge thanks to Lupe, Nestor, and Jose on helping both me and my sister get our new phones set up! All very knowledgeable, respectful, guys!
- TTTeresaNov 4, 20255.0Very professional and helpful.
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Certified February 22, 2026Yext Knowledge Graph
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