Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Burley, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
436 reviews
5 stars
365
4 stars
18
3 stars
7
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being professional, helpful, and friendly, with specific mentions of employees like Berenice, Steven, and Harley.
Mixed Experiences
While some reviews highlighted excellent service, others reported poor experiences, including long wait times and unhelpful staff.
Knowledge and Efficiency
Several customers noted the staff's knowledge and efficiency in handling their requests, although there were instances of employees lacking product knowledge.
Management Issues
There were complaints about management and overall store organization, with some customers feeling ignored or disrespected.
Product Availability
Customers expressed frustration over limited product availability and issues with device activation and service setup.
- DGDsrey GonzalezNov 14, 20255.0Huge thanks to Lupe, Nestor, and Jose on helping both me and my sister get our new phones set up! All very knowledgeable, respectful, guys!
- TTTeresaNov 4, 20255.0Very professional and helpful.
- JCJa ChavezSep 24, 20255.0Awesome help
- GRGeraldine RogersJun 9, 20255.0The person who helped us were professional and polite
- NSNicci SchniderJun 7, 20255.0Manny exceeded his awesome customer service getting us set up with home and rv Internet .Thank You
Frequently Asked Questions About Verizon
What types of devices and products does Verizon in Burley, ID offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, home internet, audio accessories, cases, power accessories, laptops, and mobile broadband.
What services are available at this Verizon location?
Services include new lines, upgrades, new devices, and accessories. They also provide device protection and in-store pickup.
What are the store hours for Verizon in Burley, ID?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Which payment methods does Verizon accept?
Verizon accepts American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Burley offer in-store pickup for online orders?
Yes, in-store pickup is available for customers.
Is free Wi-Fi available inside the Verizon store?
Yes, the store offers free Wi-Fi for customers.
What brands can customers find at this Verizon retailer?
Customers can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, and others.
What nearby places can help customers access financial services close to Verizon?
Nearby financial services include Edward Jones - Financial Advisor: Tyler B Clark-Quick, Idaho Central Credit Union, D.L. Evans Bank, and D.L. Evans Investment Services, convenient for banking or financial planning before or after your visit.
Are there dining options near Verizon Burley location?
Yes, nearby dining options include McDonald's, Jack in the Box, Burger King, and Aguila Con El Taco, which are great places to eat before or after visiting the store.
What nearby medical services are available around Verizon in Burley?
Nearby medical services include Riverview Urgent Care, Canyon Foot & Ankle Specialists, Seasons Dental, and Blue Cross Animal Hospital, offering emergency, specialist, dental, and animal care.