Business Details
1017 Broadway, Boise, ID
83706, United States
Certified by Verizon • Feb 22, 2026
(208) 424-0009
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Boise, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
368 reviews
5 stars
323
4 stars
12
3 stars4
2 stars4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Mick, Dillon, and Andy going above and beyond.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude staff and negative experiences, particularly regarding upselling and unresolved issues.
Efficiency
Several customers noted the quick and efficient service, especially during phone upgrades and data transfers, although some mentioned long wait times.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
- MMMmmww6 days ago1.0Oh my goodness I went into the store to setup service The employee who was at the counter was appalling. Instead of just saying ‘we’re closed’ he took my info and was asking bizarre paranoid questions about what kind of service etc to just layer then say oh well we’re now closed. He was to ‘young’ and was ‘acting’ he was quite scary honestly especially dealing with someone like that and dealing with your personal info. Beware
- JMJoscelina MaineJan 13, 20265.0DILLON!!! you are an absolute angel sent from above. after a tiring exchange with another associate (from a different location), i went in to this location and was helped by dillon! he is so helpful, patient, kind and understanding. this is literally what customer service is all about. this verizon store is lucky to have him! he completely turned my experience around and was so kind to me and my mom. he sorted everything out for us and went above and beyond. dillon, thank you again for everything!! you truly are the absolute best!
- KKKori KeyesJan 9, 20265.0TJ helped assist me with getting me a new phone and was such a great help! Got me a great deal and made it an easy experience. Great customer service!!
- CGCorbin GirardDec 29, 20255.0Fantastic service! Lisa helped me transfer my data to my new phone and was a huge help. She was patient and walked me through the process while keeping a great attitude. Thank you Lisa!!
- DPDean PierceDec 18, 20255.0Very helpful and attentive to getting the transition to the new phone.
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Certified February 22, 2026Yext Knowledge Graph
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