About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Boise, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
361 reviews
5 stars
318
4 stars
12
3 stars4
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and attentive, particularly highlighting employees like Mick, Nick, and Andy for their exceptional service.
Efficiency
Several reviews noted the quick and efficient service provided, with many customers appreciating the streamlined process for upgrading and setting up new phones.
Mixed Experiences
While many had positive experiences, some customers reported issues with rude service or problems with promotions and billing, indicating inconsistency in service quality.
Staffing Issues
Multiple reviews mentioned understaffing during busy times, leading to longer wait times and some customers feeling ignored.
- KKKori Keyes3 days ago5.0TJ helped assist me with getting me a new phone and was such a great help! Got me a great deal and made it an easy experience. Great customer service!!
- CGCorbin GirardDec 29, 20255.0Fantastic service! Lisa helped me transfer my data to my new phone and was a huge help. She was patient and walked me through the process while keeping a great attitude. Thank you Lisa!!
- DPDean PierceDec 18, 20255.0Very helpful and attentive to getting the transition to the new phone.
- MEMichael EglandNov 27, 20255.0Hailey was great!!
- KPKaren PettyNov 17, 20254.0Super and easy experience! Only an hour to get and set up a 3 line service. It’s so streamlined nowadays, you don’t even have to contact your old provider to cancel services and transfer numbers. Wasn’t to pushy and attempt to upsell. Great experience!
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Boise, ID?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories from brands like Samsung, Apple, Motorola, Google, and more.
What services does the Verizon store provide?
They offer new lines, upgrades, new devices, and accessories to customers.
Where is the Verizon store located in Boise?
The store is located at 1017 Broadway, Boise, ID 83706.
What are the operating hours for the Verizon store in Boise?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options can I use at the Verizon store?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store offer in-store pickup?
Yes, the Verizon store offers in-store pickup services.
Are there any nearby places to eat around the Verizon store?
Yes, nearby you can find Happy Teriyaki for Japanese and seafood cuisine, Taco Del Mar for tacos, and Pie Hole for pizza and fast food.
What nearby places can I visit for entertainment or relaxation near the Verizon store?
Close by are several bars and pubs such as Barmuda Triangle Boise, R Bar, and Suds Tavern, perfect for relaxing after your visit.
Are there any nearby facilities for personal care and beauty near the Verizon store?
Yes, nearby are Brix Lane Hair & Co hair salon, Pyramid Tattoo Company, and Bolder Barbershop for various personal care services.
Is the Verizon store accessible for non-English speakers?
Yes, the store provides services in English and Spanish to accommodate different language speakers.