About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Boise, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
357 reviews
5 stars
314
4 stars
12
3 stars4
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and patience, particularly highlighting employees like Mick, Nick, and Andy.
Service Quality
While some customers reported excellent service experiences, others faced issues with rude staff and long wait times.
Sales Practices
Several reviews mentioned aggressive upselling tactics and confusion regarding promotions, leading to dissatisfaction.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to answer questions effectively, enhancing their overall experience.
Store Environment
Some customers expressed frustration with understaffing and long wait times, impacting their service experience.
- KPKaren Petty6 days ago4.0Super and easy experience! Only an hour to get and set up a 3 line service. It’s so streamlined nowadays, you don’t even have to contact your old provider to cancel services and transfer numbers. Wasn’t to pushy and attempt to upsell. Great experience!
- BGBobby GrayOct 31, 20255.0After dealing with Verizon over the phone after a theft, we went to get a new phone. Josh was extremely helpful and went above and beyond to take care of us as timely as possible.
- EEEmily EdmondsOct 9, 20251.0Had a very rude customer service experience here. Not one to frequently complain, but would recommend going pretty much anywhere else.
- TBTad BalingerAug 21, 20251.0Horrible service. Get your line with T-Mobile and never look back. Their stock performance reflects their service quality. I was with Verizon for 6 months and will never go back. They are just lost with nobody to tell them how to get better. Just get as good as T-Mobile.
- RMRegrita MontgomeryAug 18, 20255.0Great service. Helped me with my screen protector. Perfect application.
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Boise, ID?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories from brands like Samsung, Apple, Motorola, Google, and more.
What services does the Verizon store provide?
They offer new lines, upgrades, new devices, and accessories to customers.
Where is the Verizon store located in Boise?
The store is located at 1017 Broadway, Boise, ID 83706.
What are the operating hours for the Verizon store in Boise?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options can I use at the Verizon store?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store offer in-store pickup?
Yes, the Verizon store offers in-store pickup services.
Are there any nearby places to eat around the Verizon store?
Yes, nearby you can find Happy Teriyaki for Japanese and seafood cuisine, Taco Del Mar for tacos, and Pie Hole for pizza and fast food.
What nearby places can I visit for entertainment or relaxation near the Verizon store?
Close by are several bars and pubs such as Barmuda Triangle Boise, R Bar, and Suds Tavern, perfect for relaxing after your visit.
Are there any nearby facilities for personal care and beauty near the Verizon store?
Yes, nearby are Brix Lane Hair & Co hair salon, Pyramid Tattoo Company, and Bolder Barbershop for various personal care services.
Is the Verizon store accessible for non-English speakers?
Yes, the store provides services in English and Spanish to accommodate different language speakers.