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Brand Certified

Verizon

4.5
(365 reviews)

Business Details

1790 W State St, Boise, ID
83702, United States
(208) 331-0811
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Boise, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Verizon
1790 W State St, Boise, ID
83702, United States

Hours

Reviews

4.5
365 reviews
5 stars
308
4 stars
12
3 stars
1
2 stars
6
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Austin, Marissa, and Shealynn.

Long Wait Times

Several reviews highlighted long wait times in the store, with some customers expressing frustration over the lack of staff available to assist.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude or unhelpful staff, as well as issues with billing and service.

Product Knowledge

Customers frequently noted the staff's product knowledge and ability to solve problems effectively, although some reported instances of misinformation.
  • EW
    Evan Wasmer
    Jan 10, 2026
    5.0
    Will was extremely helpful and friendly
  • AA
    A
    Dec 22, 2025
    1.0
    dont go here
  • CM
    Cecilia Merz
    Nov 15, 2025
    5.0
    William R solved my problem quickly and courteously after calls to national customer service number were unresolved. Thanks!
  • MG
    Mary Gray
    Nov 8, 2025
    5.0
    Mike was extremely helpful and knowledgeable!
  • KE
    Kylie K Brede Real Estate
    Nov 2, 2025
    5.0
    Mike was incredibly helpful and so kind! Highly recommend this store. 👍🏼

Frequently Asked Questions About Verizon

What products can I find at the Victra Verizon Authorized Retailer in Boise?

Victra offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for the Victra Verizon store on W State St in Boise?

The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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