Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Boise, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
449 reviews
5 stars
398
4 stars
15
3 stars4
2 stars6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, knowledge, and patience of the staff, highlighting specific employees who provided exceptional service.
Mixed Experiences
While some customers reported excellent service, others experienced issues with upselling, misinformation, and unprofessional behavior from certain employees.
Store Operations
Several reviews mentioned problems with store management, including issues with refunds, long wait times, and inconsistent service quality.
Product Issues
Customers expressed frustration over product-related problems, including billing errors and issues with device compatibility.
- WYW Young3 days ago5.0Great knowledgeable staff and very helpful!
- JCJamie CampbellDec 17, 20255.0Reagan stuck with the tasks until she got everything done that we needed done.
- KAKirk / Kathleen AndersonDec 2, 20255.0Sam and his co-worker was very knowledgeable and patient with my questions and assisted me with securing my screen protector and case. Thank you.
- TMTiffany McMillanDec 1, 20252.0I’m torn - very helpful employees, but dishonest business practices. Received $50 in UNDISCLOSED fees on my invoice simply for using an “indirect” Verizon store (one owned by Victra) as opposed to a direct Verizon store (e.g., 3311 N Eagle Rd, Meridian).
- WSWilliam SteinbachNov 24, 20255.0Only 1 employee working in the store and she was very efficient and super nice. She was able to multitask between me, another customer and a phone call all at the same time.
Frequently Asked Questions About Verizon
What types of products does Verizon in Boise offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and home internet products.
What are the store hours for the Verizon location at 6625 N Glenwood St, Boise?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does this Verizon store provide?
Services include new lines, device upgrades, sales of new devices, and accessories.
What payment options are accepted at this Verizon store?
This Verizon store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon offer in-store pickup for online orders?
Yes, in-store pickup is available at this Verizon location.
Is there free Wi-Fi available at the Verizon Boise store?
Yes, free Wi-Fi is provided at this Verizon store for customers.
Which nearby cafes can I visit before or after shopping at Verizon?
You can visit Moxie Java - Garden City, a nearby cafe, to enjoy a coffee before or after your visit to Verizon.
Are there any nearby restaurants around the Verizon store?
Yes, nearby restaurants include Swig smoothie juice bar and Subway sandwich shop, ideal spots for a meal after visiting Verizon.
Can I get my car serviced nearby when visiting Verizon?
Yes, Take 5 Oil Change and Goodyear Tires are nearby automotive service centers you might consider when visiting Verizon.
How can I use public transit to reach the Verizon store at 6625 N Glenwood St?
While specific transit details are not provided, nearby landmarks like Moxie Java and Swig can help guide you to the Verizon store at 6625 N Glenwood St in Boise.