Business Details
6625 N Glenwood St, Boise, ID
83714, United States
Certified by Verizon • Feb 22, 2026
(208) 472-3410
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Boise, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
456 reviews
5 stars
403
4 stars
15
3 stars4
2 stars6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Jeremiah, Tyler, and Jackson.
Store Experience
Several reviews highlighted positive experiences in the store, noting the friendly atmosphere and efficient service, although some customers reported long wait times and unprofessional behavior from certain staff.
Business Practices
There were complaints about hidden fees and issues with order fulfillment, leading to frustration among customers who felt misled or poorly treated.
Product Issues
Some customers experienced problems with their devices or accessories, including faulty products and issues with service plans, which contributed to dissatisfaction.
- RSRyder SloanFeb 15, 20265.0Good service and awesome phone
- TOT OFeb 6, 20261.0I do not recommend this store or any Verizon store that is not corporate. Actually I don’t even recommend Verizon- they are always a mess with billing, tech questions, you get routed to an out of the country call center. I only stay with them because we have three phones on the service and two are for business and college student in Az where you have to have Verizon because service is so sketchy. I bought a phone online through Verizon app ($1400) was supposed to be ready in “one hour” got to store 9 hours after they opened as I had not received a ready for pick up message. Got there they said “we see it but can’t give it to You because it doesn’t exist.” They wanted me to cancel the order and start over on my end because they couldn’t. They called their worthless call center who recommended canceling the order because they couldn’t cancel it on their end either. After 45 minutes in this store, $1400 later and no phone I was advised by this stores manager Sam and Tyler to go to an”corporate store” because “they can cancel thenorder because we can’t. We can’t give you the phone either because it won’t release it. It’s a system glitch I guess.” Oh and the other thing — my outstanding $1400 charge with no phone to walk away with? “The charge will fall off on a few days if you don’t pick up phone” me: “I need a phone today” them: “you will have to go to corporate store.” Basically Verizon somehow screws up my order wastes my time now I the customer have to drive another 20 minutes to another store, wait again and hope they can cancel the order or I don’t know actually give me the phone I paid for. Bottom line: go to a corporate store if you have to do anything with the worst-mobile-phone-service-in-the-world. Ps - to the owner don’t bother telling me to contact Victra - you should contact them not me the customer.
- KBKathi BermanJan 20, 20265.0Sam was super helpful and lovely to work with - highly recommend!!
- WYW YoungJan 9, 20265.0Great knowledgeable staff and very helpful!
- JCJamie CampbellDec 17, 20255.0Reagan stuck with the tasks until she got everything done that we needed done.
Frequently Asked Questions About Verizon
What types of products does Verizon in Boise offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and home internet products.
What are the store hours for the Verizon location at 6625 N Glenwood St, Boise?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does this Verizon store provide?
Services include new lines, device upgrades, sales of new devices, and accessories.
What payment options are accepted at this Verizon store?
This Verizon store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon offer in-store pickup for online orders?
Yes, in-store pickup is available at this Verizon location.
Is there free Wi-Fi available at the Verizon Boise store?
Yes, free Wi-Fi is provided at this Verizon store for customers.
Which nearby cafes can I visit before or after shopping at Verizon?
You can visit Moxie Java - Garden City, a nearby cafe, to enjoy a coffee before or after your visit to Verizon.
Are there any nearby restaurants around the Verizon store?
Yes, nearby restaurants include Swig smoothie juice bar and Subway sandwich shop, ideal spots for a meal after visiting Verizon.
Can I get my car serviced nearby when visiting Verizon?
Yes, Take 5 Oil Change and Goodyear Tires are nearby automotive service centers you might consider when visiting Verizon.
How can I use public transit to reach the Verizon store at 6625 N Glenwood St?
While specific transit details are not provided, nearby landmarks like Moxie Java and Swig can help guide you to the Verizon store at 6625 N Glenwood St in Boise.
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