Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Boise, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
440 reviews
5 stars
390
4 stars
15
3 stars4
2 stars5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and going above and beyond to assist with their needs.
Employee Performance
Specific employees like Tyler, Jeremiah, and Jackson received multiple commendations for their exceptional service and professionalism.
Negative Experiences
Some customers reported poor service, including unprofessional behavior and lack of assistance from certain staff members.
Sales Practices
There were complaints about upselling and misinformation regarding plans and products, leading to customer frustration.
Store Environment
The store atmosphere was generally described as welcoming, though some customers experienced long wait times and inadequate attention.
- CPChyrle Pinkerton2 days ago5.0Courteous, knowledgeable, a very helpful.
- ZHZane HurstOct 27, 20255.0Manager was very very helpful and his coworkers, could not have been more professional and kind.
- APAna PTSep 30, 20255.0Rylan did a wonderful job helping us! He is a true great example of what going above and beyond in customer service is! Thanks Rylan!
- KMKyle MeiborgSep 24, 20255.0Ally was super helpful. Great customer service. Thanks
- QGQuentin GraffSep 9, 20255.0We visited the Glenwood store on 9/8/25 and had the absolute pleasure of being helped by Allison Davis. She went above and beyond to make sure we had everything we needed, and her professionalism and kindness truly stood out. The service was fantastic from start to finish, and we left feeling extremely happy with our experience. Thank you, Allison, for making our visit such a positive one—you’re a true asset to the team!
Frequently Asked Questions About Verizon
What types of products does Verizon in Boise offer?
Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and home internet products.
What are the store hours for the Verizon location at 6625 N Glenwood St, Boise?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does this Verizon store provide?
Services include new lines, device upgrades, sales of new devices, and accessories.
What payment options are accepted at this Verizon store?
This Verizon store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon offer in-store pickup for online orders?
Yes, in-store pickup is available at this Verizon location.
Is there free Wi-Fi available at the Verizon Boise store?
Yes, free Wi-Fi is provided at this Verizon store for customers.
Which nearby cafes can I visit before or after shopping at Verizon?
You can visit Moxie Java - Garden City, a nearby cafe, to enjoy a coffee before or after your visit to Verizon.
Are there any nearby restaurants around the Verizon store?
Yes, nearby restaurants include Swig smoothie juice bar and Subway sandwich shop, ideal spots for a meal after visiting Verizon.
Can I get my car serviced nearby when visiting Verizon?
Yes, Take 5 Oil Change and Goodyear Tires are nearby automotive service centers you might consider when visiting Verizon.
How can I use public transit to reach the Verizon store at 6625 N Glenwood St?
While specific transit details are not provided, nearby landmarks like Moxie Java and Swig can help guide you to the Verizon store at 6625 N Glenwood St in Boise.