Business Details
8190 W Overland Rd, Boise, ID
83709, United States
Certified by Verizon • Feb 22, 2026
(208) 377-2417
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Boise, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
738 reviews
5 stars
627
4 stars
35
3 stars10
2 stars
15
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and problem-solving skills, particularly highlighting employees like Nathan, Parker, and Martin.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality, including long wait times and unprofessional behavior from certain staff members.
Training Issues
Several reviews mentioned that some staff members lacked knowledge about promotions and deals, leading to confusion and dissatisfaction among customers.
Store Management
Feedback on management was mixed, with some praising managers for their support while others criticized them for poor customer handling and lack of responsiveness.
- HFHailey FrederickFeb 4, 20265.0Aiden is the GOAT Deserves Verizon Man of the Year Award!!!!! Costumer Service- 10/10 Knowledge&Help- 10/10 Overall Experience- 10/10 Somebody give this man the credit he deserves because he is killing the game at Verizon!!!!!!!!
- LCLuAnn CJan 22, 20265.0Parker (store manager) is absolutely fabulous at his job - stays calm, gracious to customers, understands customer 'quirks' and concerns, and is SUCH a problem solver. I sadly have had more than one occasion to have extensive time at the store due to a stolen phone. Parker was patient, knows his stuff and really helped turn a tough situation around. I can't say enough about this store and the way Parker manages his team and the customers- keep up the good work, Parker- hoping I don't have to be there anytime soon, but you'll be who I want to work with if I do!!! :)
- SCSarah CarsonJan 20, 20265.0Max was absolutely amazing! He stayed late to help me and my boyfriend get some account issues worked out. He was honest, SO helpful and very knowledgeable. An absolute gem of an employee :)
- BSBrett ScarrowJan 16, 20265.0Very good service
- VWvictor wilsonDec 25, 20255.0Nathan is the best. His customer service is so very appreciated. Also an impressive problem solver. Highly recommended.
Frequently Asked Questions About Verizon
What products does Verizon at 8190 W Overland Rd in Boise offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for Verizon in Boise?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon in Boise provide in-store pickup services?
Yes, the store offers in-store pickup for purchases.
What payment methods are accepted at Verizon in Boise?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Which phone and accessory brands are available at this Verizon store?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Can I recycle electronics at the Verizon store in Boise?
Yes, the store offers electronics recycling services.
What languages are supported at the Verizon store in Boise?
The store staff communicates in English and Spanish.
How can I schedule an appointment or service at Verizon in Boise?
You can schedule via the My Verizon app or the quick link provided in the store's Apple Action Links.
What nearby phone stores can I visit besides Verizon at 8190 W Overland Rd?
Nearby mobile phone stores include GoWireless Verizon Premium Retailer, Victra — Verizon Authorized Retailer, T-Mobile, Sprint Store, and Metro by T-Mobile.
Are there any nearby places to grab a snack or drink after visiting Verizon?
Yes, you can visit nearby places like Starbucks, U-Swirl Frozen Yogurt, La Creme Frozen Yogurt, and Mo Berries Ice Cream for snacks and drinks.
What nearby services are available for relaxation or self-care near the Verizon store?
Nearby salons and spas include Great Clips, PS Nails & Spa, Planet Beach day spa, and Queen Massage.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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