You can only get in touch with India when you call the local store. I just wanted to know if I could talk to a local employee about if they had a product on their shelf and they can answer me. I guess Target, Walmart, Fred Meyer's, ect would rather have my business. When I tried Geek Squads number, it went to India under Best Buy. So, now even for local service, you can't call direct.
MA
Maria Andrade
Jun 22, 2025
1.0
Service is good but impossible to get any follow up if you don't get the technicians number
RT
Rachel Tews
Jan 10, 2024
2.0
I took my laptop in because it wouldn't charge, and they told me it would be almost $500 to fix it. They plugged it into their C charger, and it wouldn't charge. They told me they would have to send it off, and I would need to leave a deposit that is non refundable. I went and got a second opinion, and it turns out I just needed a different charger. $30. They were wonderful people and super nice. But I wish they had a little bit more knowledge. This could have cost me weeks of time and lots of money.
RN
Roy Newer
Sep 28, 2023
5.0
If you didn't already know, you don't have to buy an electronic item (especially computers) for Best Buy in order to get Geek Squad support! I've been associated with computers since the mid 1980s and Geek Squad is by far the best support group that I have seen and worked with in getting viruses off my computer! You can get one time support or obtain a yearly (I think the best option) support. Ever in question, give them a call!!!
AG
Annette Guidry
Dec 30, 2018
5.0
Quick fix, sometimes just a kind courtesy overlook from Best Buy Geeks will fix your computer. Solution was simple, and I wasn't charged! Overjoyed to have my computer working again, for free!
What services does Geek Squad at Best Buy offer at 8363 W Franklin Rd, Boise?
Geek Squad offers tech repair, setup, and support services. Customers can schedule service in store or online.
What are the operating hours of Geek Squad in Boise?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Boise?
You can schedule your service either in store at 8363 W Franklin Rd or online through their website.
What types of repairs are available at Geek Squad?
Geek Squad provides repair services for cell phones, computers, electronics, appliances, and televisions, as well as data recovery and computer support.
What is the contact phone number for Geek Squad in Boise?
You can reach Geek Squad at +1 208-658-9670 for inquiries or to schedule services.
Where is Geek Squad located in Boise?
Geek Squad is located at 8363 W Franklin Rd, Boise, ID 83709, USA.
Is Geek Squad at Best Buy near any other electronic or tech stores?
Yes, Geek Squad is conveniently located near Best Buy, AT&T Store, and OfficeMax Tech, making it easy to combine your tech shopping or repairs in one trip.
Are there dining options nearby if I visit Geek Squad at Best Buy?
Yes, nearby dining options include Panera Bread, Tree City Juice & Smoothie Cafe, and Smashburger, ideal for grabbing a meal before or after your tech service visit.
Can I visit other stores for shopping near Geek Squad?
Absolutely. Nearby retail stores include HomeGoods, T.J. Maxx & HomeGoods, DSW Designer Shoe Warehouse, and Boot Barn for a variety of shopping needs.
Are there government or recruitment offices close to Geek Squad in Boise?
Yes, the US Armed Forces Recruiting Center, AF Recruiter- Boise, and US Navy Enlisted Recruiting are all nearby, which may be helpful if you're in the area exploring career opportunities alongside your tech needs.