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Apple Boise Towne Square

3.6
(983 reviews)

Business Details

350 North Milwaukee Street, Boise, ID
83704, United States
(208) 377-6500
https://www.apple.com/retail/boisetownesquare

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Boise Towne Square
350 North Milwaukee Street, Boise, ID
83704, United States

Hours

Reviews

3.6
983 reviews
5 stars
491
4 stars
142
3 stars
66
2 stars
35
1 star
249

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.

Wait Times

Many customers experienced long wait times for assistance, even with appointments, leading to frustration.

Product Availability

Customers expressed disappointment over the lack of available products and parts, impacting their ability to complete purchases or repairs.

Knowledge and Support

While some employees were noted for their knowledge and helpfulness, others were criticized for being dismissive or unprofessional.
  • BP
    Bob Potter
    Feb 19, 2026
    5.0
    Very helpful and knowledgeable. Offered demo of products which I plan to schedule soon.
  • WM
    Willow Mcgrath
    Feb 18, 2026
    2.0
    Came in to purchase a MacBook asked an employee if he was busy he came off super rude and disrespectful like I shouldn’t have gotten his attention. I get if you’re busy but be respectful!
  • BC
    Brittany Covington
    Feb 16, 2026
    5.0
    I honestly don’t know why this store has so many bad reviews! I walked in and was promptly greeted right away. I only had to wait a few minutes before Michael and his team helped me restore my iPad. The process took 30 minutes in total and I am very pleased with the customer service I received from all the employees at this store!
  • MK
    Micah Kissee
    Feb 1, 2026
    1.0
    Scheduled a battery replacement under apple care. Waited two weeks for the appointment. After I arrived they told me they would need me to wait/leave the phone essentially for the remainder of the day. As someone who runs a business, this would have been extremely helpful to know in advance. The trip to the store cost me hours of time plus gas and I was not able to get the battery replaced. I will avoid going back for any reason in the future.
  • KK
    Kalye
    Jan 25, 2026
    3.0
    The Same exact stores for the last 20 yrs. The pricing has only soared. If they get rid of orange Julius I will literally never go back.

Frequently Asked Questions About Apple Boise Towne Square

What products can I shop for at the Apple Boise Towne Square store?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Boise Towne Square store.

What kind of technical support does the Apple Boise Towne Square offer?

The store offers technical support at the Genius Bar, where Specialists can help with your Apple devices.

Brand Certified Facts from Apple Boise Towne Square

Apple Boise Towne Square partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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