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Brand Certified

Verizon

4.6
(615 reviews)

Business Details

2652 E Sunnyside Rd, Ammon, ID
83406, United States
(208) 535-0055
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Ammon, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2652 E Sunnyside Rd, Ammon, ID
83406, United States

Hours

Reviews

4.6
615 reviews
5 stars
524
4 stars
25
3 stars
6
2 stars
9
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving high marks for their service.

Efficiency

Customers frequently noted quick service and efficient problem resolution, with several reviews highlighting fast transactions and minimal wait times.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service from specific staff members and issues with billing and product fulfillment.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.

Technical Support

Several customers highlighted the staff's ability to resolve technical issues effectively, with specific mentions of employees going above and beyond to assist.
  • WW
    Willowtree
    Jan 16, 2026
    1.0
    My mother asked how much to fix cracked screen, which is a screen protector. They quoted her $100.00. Mom is 84 years old.
  • TP
    Tiffany Paepke
    Jan 16, 2026
    5.0
    The young man who helped me was so awesome. He was fast and efficient and kind. I wish I remembered his name.
  • EC
    Erin Cannon
    Jan 15, 2026
    5.0
    This was the quickest trip to a phone store I’ve ever made. They were friendly, helpful, and gave me a great deal! This is my go to phone stop from now on!
  • DR
    Daniel Rojas
    Jan 10, 2026
    5.0
    Truman helped my wife and I to take the 2025 Christmas promo on both of our old phones. So, we upgraded to the Samsung S25. Somehow, Verizon customer service applied the wrong credit amount. Truman fixed the error promptly. He was kind, proffesional and friendly in our interactions. I love that the employees here take time to listen to you. That being said, when you upgrade your phone using a third-party retailer like this one, you need to pay a store fee of $40 per phone. If you want to avoid that store fee, then you should use buy the phone online from Verizon.
  • RB
    Rylieh Bodyfelt
    Jan 2, 2026
    5.0
    Sark was fantastic ! Fixed a problem no one else could fix after we went to Verizon 3 times .

Frequently Asked Questions About Verizon

What products does Verizon in Ammon, ID offer?

Verizon in Ammon offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are Verizon Ammon's store hours?

The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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