Geek Squad

3.4
41 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4100 University Ave, West Des Moines, IA
50266, United States

Hours

Reviews

3.4
41 reviews
5 stars
19
4 stars
4
3 stars
3
2 stars
4
1 star
11
  • JE
    Josh E.
    Dec 14, 2025
    4.0
    Knowledgeable staff. Geeked out with them!
  • DP
    DR PERKINS
    Jul 18, 2025
    1.0
    Tried to set up an in home visit to reprogram a component in our entertainment system. They did it before, some years ago. I spent an hour, a full hour! Long story short, the credit card charge didn't go through. (Thank God) The appointment fell through. What a lousy business model to use out of country call centers. Then the last person I talked to tried to upsell me to being a preferred status card member. This business deserves to go bankrupt.
  • CC
    Cw
    Dec 27, 2024
    1.0
    This place is a joke! Made an appointment and drove 2 hours for a repair they said they could fix, just to have them tell me they don’t make repairs like that. The employees said their customer service team never knows what they’re talking about and shrugged their shoulders at me. So we went to You Break I Fix and they fixed it the same day!
  • KW
    Keith Wilges
    Apr 26, 2022
    5.0
    We have rec'd very good support with extended warranty. Received excellent in home service. I love my HP laptop.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in West Des Moines provide?

Geek Squad offers tech repair, setup, and support services, including computer, cell phone, and appliance repairs.

Where is Geek Squad located in West Des Moines?

Geek Squad is located at 4100 University Ave, Ste 240, West Des Moines, IA 50266.