Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,563 reviews
5 stars
786
4 stars
360
3 stars
196
2 stars
62
1 star
159
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were helpful and knowledgeable, while others were reported as unresponsive or rude.
Staffing Issues
Customers frequently noted a lack of staff available to assist, leading to long wait times and frustration.
Product Availability
Several reviews mentioned empty shelves and limited stock, particularly in the appliance and gaming sections.
Online Support
Customers expressed dissatisfaction with the inability to reach local store staff via phone, often being redirected to overseas support.
Installation Services
Negative feedback regarding installation services, including missed appointments and poor communication.
- MSMickey Sanford3 days ago1.0Went too pick up a game I ordered for my daughter and was told it was in the truck and they couldn’t get it so I ask how long I had to pick it up they said that a couple of week and then they canceled it 4 days after I was there and was Tod that I could pick it up fri the 20 Poor was lied too. Don’t recommend ordering anything threw to the store not honest at all
- TNTim NicholsonNov 8, 20251.0Was in the store to buy a new monitor, asked 1 question then the salesman took off to talk to another employee. Must not need the sales.
- JEJean EchetoNov 6, 20253.0Good Shopping Experience at Best Buy As always, Best Buy remains an excellent store offering the latest technology and a great variety of products. I recently purchased a printer and received very courteous and professional service from the in-store staff. However, the next day I tried to contact the store by phone because I had accidentally left my wallet there, and it was impossible to reach them. It would be great if they could improve their phone assistance for urgent situations or lost items. Overall, it was a positive shopping experience, and I’ll continue trusting Best Buy for my future tech purchases. 💻📱🖨️
- MGMarcelino GutierrezOct 28, 20251.0The truth is that they gave me a of attention, I bought a computer and they gave me another computer that I didn't choose and I came to cancel it and they told me that they would return the money to me in 5 days and when they charged me it was at that same moment. And now I had to wait 5 days and it hadn't even been 3 hours since the purchase... unfair
- PEPatricia EdingtonOct 27, 20255.0I was in need of a new phone and thought of Best Buy. I received excellent assistance from Daniel. Not being techie knowledgeable, his advice was sincerely appreciated. For a reasonable fee, he also set up the phone which was really, really appreciated. Now I have a working phone and good feeling about Best Buy.
Frequently Asked Questions About Best Buy
What types of products can I shop for at Best Buy in West Des Moines?
You can shop for TVs, computers, appliances, and more electronics all at one place in Best Buy West Des Moines.
Does Best Buy in West Des Moines offer same-day pickup?
Yes, Best Buy offers same-day pickup services for your convenience.
What are the store hours for Best Buy in West Des Moines?
Best Buy is open Monday through Friday from 10:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.
Is there wheelchair accessible entrance at Best Buy in West Des Moines?
Yes, Best Buy has a wheelchair accessible entrance for customers with mobility needs.
Does Best Buy offer any repair services in West Des Moines?
Yes, Best Buy provides service repair through their Geek Squad support.
Can I do curbside pickup at Best Buy in West Des Moines?
Best Buy offers curbside pickup services to make your shopping safer and more convenient.
Which nearby pet care locations can I visit before or after shopping at Best Buy?
Near Best Buy, you can visit Vetco Total Care Animal Hospital, Vetco Vaccination Clinic, Petco, and THRIVE Affordable Vet Care for your pet care needs.
Are there any nearby clothing and shoe stores to check out around Best Buy West Des Moines?
Yes, you can visit DSW Designer Shoe Warehouse, Black and Gold, Old Navy, and more for clothing and shoe shopping near Best Buy.
What dining options are available near Best Buy in West Des Moines?
Nearby dining options include Vintage Wine and Spirits Co., Firebirds Wood Fired Grill, and Chipotle Mexican Grill for a variety of food choices.
How can I contact Best Buy West Des Moines if I have questions or need support?
You can reach Best Buy West Des Moines by calling +1 515-224-9207 or visiting their website for more information.