Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
1,014 reviews
5 stars
492
4 stars
168
3 stars
65
2 stars
41
1 star
248
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and dismissive behavior from management.
Staff Knowledge
Many customers expressed concerns about staff knowledge and training, with some feeling that employees were not adequately informed about products and services.
Repair Issues
Numerous reviews highlight problems with repairs, including misdiagnoses, poor handling of devices, and unsatisfactory resolutions.
Wait Times
Customers frequently mentioned long wait times for assistance, with some feeling that the store was understaffed.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, particularly regarding specific staff members who provided excellent service.
- MRMitch RoglidiccioNov 16, 20253.0I’m here right now being helped and some of the staff are good but the “genius”named Forest is quite rude. 🤷♀️
- CPCarrie PrestonNov 15, 20251.0I had an Apple Card and they couldn’t help me get my money back. They weren’t very helpful at all. Actually all we can do is spend it there after I got scammed!
- ASAndrew SamuelsonNov 15, 20251.0After only scrolling down a few reviews I found several comments that relate my experience. I’ve been in this store multiple times for the same issue and as smart they make themselves appear they have yet to resolve one of my issues. And if you get Skyler good luck, major smart ass! I would contact management but they seem to be just as uninterested in helping their customers or changing the environment. Keep it classy Jordan creek Apple Store. Also your Apple employees not rocket scientist, so treat your customers better and hold your employees accountable.
- PVPatricia VandermarkNov 7, 20251.0I do repairs and none of the employees actually know about the electronics at the Apple Store . Always giving false information to the consumers . It’s honestly a disgrace.
- PCPam CochranOct 28, 20255.0I recently bought an iPad from the Apple Store. Had an awesome experience with Pragulnath! He was patient and personable while helping me sort out a Boost Mobile issue when I was trying to buy a phone. He went the extra mile to make sure everything worked out and even helped me pick out an iPad. This process took at least 50 minutes and he stayed through all of it. Store is overall friendly but could help customers in a hurry.
Frequently Asked Questions About Apple Jordan Creek
What products can I buy at Apple Jordan Creek?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Jordan Creek.
What services does the Genius Bar at Apple Jordan Creek offer?
The Genius Bar offers technical support and assistance with Apple products.
What are the regular store hours for Apple Jordan Creek?
Apple Jordan Creek is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Are there any holiday closures or special holiday hours at Apple Jordan Creek?
Yes, the store is closed on November 27 and December 25, 2025. It also has special hours on various other holidays as listed in their schedule.
Does Apple Jordan Creek offer delivery and in-store pickup?
Yes, the store offers delivery and in-store pickup for your convenience.
Is Apple Jordan Creek wheelchair accessible?
Yes, Apple Jordan Creek has a wheelchair accessible entrance to accommodate all customers.
What payment methods are accepted at Apple Jordan Creek?
Apple Jordan Creek accepts debit cards and mobile NFC payments.
Is there free Wi-Fi available at Apple Jordan Creek?
Yes, Apple Jordan Creek provides free Wi-Fi for customers.
Are there any clothing stores near Apple Jordan Creek where I can shop before or after my visit?
Yes, nearby clothing stores include American Eagle Store, Lululemon Athletica, Hollister Co., and Urban Outfitters, offering great options for apparel shopping around the area.
What nearby places can I visit for fashion accessories near Apple Jordan Creek?
You can visit Journeys, Chico's, White House Black Market, Vera Bradley, and J.Jill for a variety of fashion accessories close to Apple Jordan Creek.
Are there any places to relax and pamper myself near Apple Jordan Creek?
Creative Nail Spa, which is a nail and beauty salon, is nearby for relaxation and pampering.