Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.8
24 reviews
5 stars
16
4 stars
1
3 stars0
2 stars
1
1 star
6
- HLHarvin LangenbauApr 9, 20225.0Great service
- ASAndy SteffenAug 4, 20211.0Had an appointment scheduled for a screen replacement. They did not have the part in stock when I arrived and failed to reschedule the appointment prior to me taking time away from work. Additionally they charged me for the repair and indicated that they would call me within a day or two once the part was in stock. Over a week has gone by now and they have not called and there is no phone number that will get through to store. Even the national call center for Best Buy/Geek Squad cannot get through to them. They're only recommendation is to take additional time away from work to revisit the store in person.
- BSBen ShadlowDec 13, 20201.0I recently brought my pc in for a tune-up/cleaning here. I needed a new fan aswell. When I got to the store the told me it would be 3-6 days before I got it back. When I asked why they told me I should be happy and those are fast times. When I informed them my computer would not be staying there for that long he just stood there silently like he didn't know what to do or say. Just poor quality, not responsive, and unprofessional. A good cleaning tuneup and fan change takes an hour or two if you're slow. Not 6 days.
- WPWilliam PerkinsAug 20, 20181.0I had a laptop that had a corrupt file and I brought it to the geek squad... they looked at it and quoted me $200 to fix it, so they recommended just buying a newer cheaper laptop. So I bought a new one and when I got home I decided to mess around with my old laptop and actually factory reset the laptop to its original state and worked just fine... will not go back
Frequently Asked Questions About Geek Squad
What services does Geek Squad at 2541 Crossroads Blvd in Waterloo offer?
Geek Squad at this location provides tech repair, setup, and support services including computer, cell phone, television, and appliance repairs, as well as data recovery and computer support.
How can I schedule a service appointment with Geek Squad in Waterloo?
You can schedule a service appointment either in store or online through the Geek Squad website for the Best Buy store at 2541 Crossroads Blvd.
What are the opening hours for Geek Squad at the Waterloo Best Buy location?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What is the contact phone number for Geek Squad in Waterloo?
You can reach Geek Squad at this location by calling +1 319-833-9261.
Where is Geek Squad located in Waterloo?
Geek Squad is located at 2541 Crossroads Blvd, Waterloo, IA 50702, United States.
Are there any nearby stores where I can shop after visiting Geek Squad?
Yes, after your visit you can shop at nearby stores like Best Buy, Bed Bath & Beyond, and Barnes & Noble, all located close to the Geek Squad location.
Are there coffee shops near Geek Squad where I can relax?
Yes, nearby coffee shops include Starbucks and Barnes & Noble's in-store cafe, ideal for relaxing before or after your service appointment.
Where can I find shipping and courier services close to Geek Squad in Waterloo?
Nearby shipping and courier options include UPS Alliance Shipping Partner and UPS Access Point location, convenient for your delivery needs.
Does Geek Squad provide repair services for mobile phones and computers?
Yes, Geek Squad offers repair services for mobile phones and computers, including troubleshooting and data recovery.
Is Geek Squad open on Sundays and what are the hours?
Yes, Geek Squad is open on Sundays from 10:00 AM to 8:00 PM at the Waterloo Best Buy location.