Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,777 reviews
5 stars
880
4 stars
460
3 stars
197
2 stars
74
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly and helpful staff, while others reported long wait times and unhelpful interactions.
Product Availability
Customers expressed frustration over discrepancies between online listings and in-store availability, leading to disappointment.
Repair Services
Repair services received both positive feedback for quality work and negative comments regarding poor communication and service delays.
Pricing Issues
Several customers noted issues with pricing, including discrepancies between online and in-store prices, and concerns about high prices overall.
Staff Knowledge
While some staff were praised for their knowledge and assistance, others were criticized for being inexperienced and unable to provide adequate help.
- DMDestinee Mincks5 days ago5.0My boyfriend and I went into the store 15 mins before it was supposed to close looking for a Av to HDMI adaptor and Christian hooked us up with the cord! Christian is the goat! Give that man a raise!
- AHAndrew Alcott (HKBAER)Nov 16, 20255.0I've stopped here a few times to pick up a few items and been satisfied with each trip. Prices are close to or equal with what you would find on Amazon or Walmart so might as well get it same day. Good black Friday deals too
- CHClayton HughesOct 27, 20255.0Great staff, very friendly.
- GSgamer starOct 22, 20251.0Absolutely terrible service when trying to call to ask questions about anything really. You deal with this AI bot thing that just makes the experience worse just to get no help in the end.
- JWJeannie WortleyOct 14, 20253.0Not enough help at the store today I had to wait at least 10 minutes and then I had to ask to get help also the product that I needed they didn't have it available but yet they had a display of the product
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Waterloo?
You can shop for TVs, computers, appliances, cameras, and more electronic items at Best Buy in Waterloo.
What are the operating hours of Best Buy at 2541 Crossroads Blvd?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy in Waterloo offer curbside pickup?
Yes, Best Buy offers curbside pickup services for customer convenience.
Is Best Buy in Waterloo wheelchair accessible?
Yes, Best Buy has a wheelchair accessible entrance.
Can I get repair services at this Best Buy location?
Yes, this Best Buy location offers service and repair through Geek Squad support.
Does Best Buy accept debit cards and checks as payment?
Yes, Best Buy accepts debit cards and checks, and does not require cash only payments.
Are there recycling options available for electronics at Best Buy Waterloo?
Yes, Best Buy provides electronics recycling services at this location.
Which nearby stores can I visit for printing and office supplies near Best Buy?
You can visit Staples for printing services and office equipment close to Best Buy.
If I'm visiting Best Buy, what nearby places can I stop by for coffee or snacks?
Nearby, you can enjoy coffee or snacks at Starbucks, Pita Pit, or Crumbl - Waterloo.
What entertainment options are available near Best Buy in Waterloo?
Nearby entertainment options include Barnes & Noble bookstore, Game Stop, and Crossroads Mini - GameStop for video games and books.