Best Buy

4.0
1783 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2541 Crossroads Blvd, Waterloo, IA
50702, United States

Hours

Reviews

4.0
1,783 reviews
5 stars
886
4 stars
461
3 stars
196
2 stars
74
1 star
166

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided excellent service.

Product Availability

Several reviews mentioned issues with product availability, including discrepancies between online listings and in-store stock.

Mixed Experiences

While some customers had positive experiences, others reported poor service, long wait times, and difficulties with the Geek Squad.

Pricing Concerns

Customers expressed concerns about pricing, with some feeling that items were overpriced or that online prices did not match in-store prices.

Store Cleanliness

The store was generally noted as clean, contributing to a positive shopping environment.
  • AZ
    Ayhan Zora
    Jan 3, 2026
    5.0
    Great customer service
  • ZO
    Zoe Osborne
    Dec 12, 2025
    5.0
    Clean store. Friendly staff.
  • JB
    Jeff B.
    Dec 5, 2025
    5.0
    Was greeted at the door by an associate, that was able to aim me in the right direction. Okay so full disclosure, I'm old... so when she told me that there is a red flashing light on the item I'm looking for made me pause. So cool. Thanks Best Buy!
  • DM
    Destinee Mincks
    Nov 18, 2025
    5.0
    My boyfriend and I went into the store 15 mins before it was supposed to close looking for a Av to HDMI adaptor and Christian hooked us up with the cord! Christian is the goat! Give that man a raise!
  • AH
    Andrew Alcott (HKBAER)
    Nov 16, 2025
    5.0
    I've stopped here a few times to pick up a few items and been satisfied with each trip. Prices are close to or equal with what you would find on Amazon or Walmart so might as well get it same day. Good black Friday deals too

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Waterloo?

You can shop for TVs, computers, appliances, cameras, and more electronic items at Best Buy in Waterloo.

What are the operating hours of Best Buy at 2541 Crossroads Blvd?

Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.