Verizon

3.8
474 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Sioux City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
5735 Sunnybrook Dr, Sioux City, IA
51106, United States

Hours

Reviews

3.6
266 reviews
5 stars
138
4 stars
37
3 stars
12
2 stars
8
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were described as rude and dismissive.

Wait Times

Many customers reported long wait times, often leading to frustration and dissatisfaction with the service.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided effective assistance, but there were also complaints about poorly trained employees.

Store Experience

The store environment was generally described as clean and modern, but issues with staffing and service efficiency were noted.
  • CH
    Cristo Hinojos
    Dec 26, 2025
    4.0
    Better service in Spanish than English agents. Marco was patient and understanding our needs.
  • TB
    Tina Bigbear
    Nov 29, 2025
    5.0
    My phone is fantastic, especially for the direction I have to go even though I'm not familiar with the city. I get to my destination in no time.
  • LS
    Linda Schmoll
    Nov 4, 2025
    1.0
    I came into location never talked to checked in never talked to another person came in they helped him first was told he had appointment. Never was treated worse. Never coming back.
  • KB
    kiri bloodsword
    Oct 22, 2025
    1.0
    Not great. Needed assistance with a few easy account questions and was told to call customer service for every question I had. Went to another Verizon store and was assisted and out of the store in no time. Sadly I won’t be trusting this store for any assistance in the future.
  • DM
    David Mohning
    Oct 15, 2025
    5.0
    I have had issues with 3 other stores, the online chat, and calling customer service. Macayla was great and solved issues in just a few minutes.

Frequently Asked Questions About Verizon

What are the Verizon store's hours of operation in Sioux City?

The Verizon store in Sioux City is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

What types of products does Verizon in Sioux City offer?

Verizon offers 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business devices such as cell phones, mobile hotspots, tablets, and laptops.