Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 100 N Runger Ave in Sheldon, IA51201
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Lindsey, Kayla, and Connie.
Negative Experiences
Some customers reported negative experiences, including issues with service quality, unprofessional behavior, and problems with transactions.
Product Knowledge
Several reviews highlighted the staff's expertise in explaining products and services, although there were instances where customers felt staff lacked knowledge about specific trade-in processes.
Overall Satisfaction
While many customers expressed high satisfaction with their experiences, there were notable complaints about unethical practices and service failures.
KH
Kennedy H
Jan 28, 2026
5.0
They were all great and easy to work with!
LP
Leroy Paul
Jan 26, 2026
1.0
Absolutely horrible experience, dude named Ted his fake name smelt disgusting and his smell was making the whole store stink, even another customer who came in said it smelt in there.
I was told my order was in and I told Ted I will be there to pick up shortly, it's -10 outside. When I get there Ted and the girl with brown hair wouldn't give me my order. He she said they are doing a return and I would get my money on a check in the mail. They haven't even started the return from the 20th, Ted tried to give me a 62 dollar credit for a trade in watch that's a brand new watch, never even worn or used.
When i went back to get my watch back the girl said there is no watch, after talking with Ted he told the brunette to give him his watch
TM
tiffany mckee
Jan 21, 2026
5.0
Friendly and helpful
CL
Christy Lindberg
Jan 12, 2026
5.0
The people that helped me had a really good knowledge of what I needed & were very pleasant to talk to. I would recommend their service to anyone.
Russell Cellular is a Verizon Authorized Retailer offering the latest mobile phone technology, located at 100 N Runger Ave, Sheldon, IA 51201.
What are the store hours for Russell Cellular in Sheldon, IA?
Russell Cellular is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Which brands does Russell Cellular offer?
Russell Cellular offers Verizon, Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera products.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, MasterCard, and Visa as payment methods.
Does Russell Cellular offer in-store pickup for orders?
Yes, Russell Cellular provides in-store pickup service for customer orders.
How can I contact Russell Cellular by phone or email?
You can reach them by phone at +1 712-631-4110 or email at sheldon.ia@russellcellular.com.
Are appointments required for shopping at Russell Cellular?
No, appointments are not required; in-store shopping is available during business hours.
What nearby eateries can I visit before or after shopping at Russell Cellular?
Popular nearby places to eat include Pizza Ranch, Chinese Chef, Los Tulipanes Mexican Restaurant, McDonald's, and Taco John’s.
Are there any nearby gas stations close to Russell Cellular for convenience?
Yes, nearby gas stations include Sinclair Sheldon Plaza, Cenex, Sheldon Plaza, and Sinclair Gas Station.
What nearby services are available around Russell Cellular in Sheldon?
Nearby services include insurance agencies like Nicholas Keen - State Farm Insurance Agent, financial advisors Edward Jones (Nick Young and Dan Drescher), and beauty salons such as Sheldon Nails & Spa and Impressions Salon.
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