Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Pella, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Maddy was AMAZING! I had been on the phone with customer service for hours! Told her my problem, she said “don’t know if I can help, but I’m going to do my best!” She made my night! Thank you again so much!
AK
Andrew Kim
Oct 13, 2025
5.0
Fantastic experience. I was glad to receive the link to review the representative that assisted me, Maddy. I was actually going to ask her if I could let her manager know how well I felt things went, but happy to review here! Very seamless experience and great customer service. Thank you!
LG
Lisa Van Gorp
Aug 24, 2025
5.0
I was at the Pella store two days in a row. The first day was with family members as they changed plans and upgraded phones. The store was busy, but the sales person was very professional and friendly. She made sure all those waiting had an idea of how long their wait would be. She did a great job!
The next day I went to change my plan and upgrade my phone. I had a different sales person. She was also very friendly and professional. She made sure I understood all my options and was very patient with all my questions. She also did a great job!
Great customer service by both!
ET
Emily Justin Turner
Jul 29, 2025
5.0
Staff got me a great deal on a new device and got my old one paid off.
TB
todd bull
Mar 14, 2024
5.0
Went to Verizon with a few complex problems Angelica was the best she helped deleteng a line, transferred a line fix two Apple iPhone Apple Watch problems, was willing to stay after closing time, to fully resolve our problems, the best customer support I have ever had!
What types of products does Verizon in Pella, IA offer?
Verizon in Pella offers wireless devices including phones, tablets, smartwatches, mobile broadband, accessories, and device protection.
What are the store hours for Verizon at 1594 Washington St, Pella?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at Verizon in Pella?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Pella offer in-store pickup for online orders?
Yes, Verizon offers in-store pickup services for orders.
Does this Verizon store provide device repair services?
No, this Verizon location does not offer repair services.
What brands are available at the Verizon Authorized Retailer in Pella?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands like Otterbox and Mophie.
Which languages are supported at the Verizon store in Pella?
The store supports English and Spanish languages.
What nearby dining options can I visit before or after shopping at Verizon?
Nearby restaurants include Domino's Pizza, Yamato Japanese Steakhouse and Sushi, Burger King, Culver's, Applebee's Grill + Bar, and Taco Bell, offering a variety of fast food and dining experiences.
Are there any health and wellness centers near Verizon in Pella?
Yes, nearby health options include Whylie Eye Care Centers for eye care, Mueller Chiropractic & Wellness, and Sincera Urgent Care for medical emergencies.
What nearby retail stores can I visit along with Verizon in Pella?
Nearby retail stores include Maurices for women's clothing, Sports Page Sporting Goods, Sally Beauty for beauty products, Shoe Sensation, and Pella Trendsetters clothing store.