Verizon

4.4
127 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Pella, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1594 Washington St, Pella, IA
50219, United States

Hours

Reviews

4.5
125 reviews
5 stars
103
4 stars
6
3 stars
0
2 stars
2
1 star
14
  • KR
    Kale Rodrigues
    Oct 24, 2025
    5.0
    Maddy was AMAZING! I had been on the phone with customer service for hours! Told her my problem, she said “don’t know if I can help, but I’m going to do my best!” She made my night! Thank you again so much!
  • AK
    Andrew Kim
    Oct 13, 2025
    5.0
    Fantastic experience. I was glad to receive the link to review the representative that assisted me, Maddy. I was actually going to ask her if I could let her manager know how well I felt things went, but happy to review here! Very seamless experience and great customer service. Thank you!
  • LG
    Lisa Van Gorp
    Aug 24, 2025
    5.0
    I was at the Pella store two days in a row. The first day was with family members as they changed plans and upgraded phones. The store was busy, but the sales person was very professional and friendly. She made sure all those waiting had an idea of how long their wait would be. She did a great job! The next day I went to change my plan and upgrade my phone. I had a different sales person. She was also very friendly and professional. She made sure I understood all my options and was very patient with all my questions. She also did a great job! Great customer service by both!
  • ET
    Emily Justin Turner
    Jul 29, 2025
    5.0
    Staff got me a great deal on a new device and got my old one paid off.
  • TB
    todd bull
    Mar 14, 2024
    5.0
    Went to Verizon with a few complex problems Angelica was the best she helped deleteng a line, transferred a line fix two Apple iPhone Apple Watch problems, was willing to stay after closing time, to fully resolve our problems, the best customer support I have ever had!

Frequently Asked Questions About Verizon

What types of products does Verizon in Pella, IA offer?

Verizon in Pella offers wireless devices including phones, tablets, smartwatches, mobile broadband, accessories, and device protection.

What are the store hours for Verizon at 1594 Washington St, Pella?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.