Verizon

Reviews

• MP

  Michele Presley

  Oct 19, 2025
  5.0
  They are amazing. We were having problems activating a phone from warranty claim and went into the store and they got all taken care of and helpful. Super nice people and very knowledgeable. Our favorite Verizon store to go to. 😊
• WC

  William Clove

  May 23, 2023
  5.0
  We walked in on a whim to explore new phone options. Payton was very patient and helpful, open and honest with all the options available, and spent a long time with us answering all our questions and getting us hooked up with just what we needed and wanted, and scored us the best deal we could get. He and the rest of the staff went above and beyond and truly put the customer first with the time they spent with us.
• LS

  Linda Stoddard

  Feb 3, 2020
  1.0
  Switched carriers to Verizon a few months ago and had a terrible experience. It took forever to get waited on and while the assistant who helped seemed knowledgeable, she couldn't get the phone switched. Then I found out she had signed me up for a more expensive plan in spite of the fact I clearly told her exactly which plan I wanted. She finally told me she got my account switched and the phone was active. I got home to find out the phone didn't work and neither did my other one! So back to the store. I walked in, 2 employees were standing leaning on the counter. One said "hi" but didn't offer to help. I went over to the counter and before I could say anything, both walked away. I stood there for 15 minutes and finally went over to somebody who was assisting another customer and asked if there was somebody who could help me. She got somebody who ultimately couldn't help and I had to wait around to get the original employee. Finally, after a good hour, I had a working phone. I was supposed to receive a $200 credit card for switching carriers. I didn't get it and finally contacted Verizon today and he told me that the rebate form was never sent in. I was never given one and simply told I would receive it in 3-4 months. Nothing was ever said about a form. Not a happy camper!