Business Details
250 Se Destination Dr, Grimes, IA
50111, United States
Certified by Verizon • Feb 22, 2026
(515) 986-7325
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/grimes-ia
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 250 SE Destination Dr in Grimes, IA 50111
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
229 reviews
5 stars
169
4 stars
12
3 stars
6
2 stars
4
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the staff, particularly mentioning individuals like Tyrese, Ryan, and Mario for their exceptional service.
Inconsistency
Several reviews highlighted inconsistent service experiences, with some customers reporting long wait times and poor treatment from certain employees.
Product Availability
Customers expressed frustration over limited product availability and issues with preorders, including miscommunication about stock and order fulfillment.
Store Management
Feedback indicated dissatisfaction with store management, particularly regarding handling customer issues and overall store operations.
- TPT PFeb 18, 20265.0Great service
- BSBelinda SFeb 4, 20265.0Much better service than calling Verizon on the phone ! Very helpful staff .
- RKRhonda KnepperJan 8, 20265.0I stopped in to see if I was eligible to upgrade my current phone, which I was. Kyler was so much help to me in getting my new Google Pixel phone set up. I stopped by a couple days later and Heath helped me with an issue that I was having. Great customer service there!
- MBMatt BaltesJan 3, 20265.0Tyrese is the man!
- RRRandy RubinJan 3, 20265.0Very knowledgeable and helpful
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Grimes, IA?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Grimes, IA?
It is located at 250 SE Destination Dr, Suite 100, Grimes, IA 50111.
What brands of mobile phones and accessories does Russell Cellular offer?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG products including smartphones, tablets, and accessories.
Does the Verizon store in Grimes offer in-store pickup services?
Yes, the store offers in-store pickup for orders made through their services.
Which payment options are accepted at the Verizon store in Grimes?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Grimes wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I schedule an appointment through a mobile app for services at this Verizon store?
You can schedule services using the My Verizon app available on the Apple App Store.
What nearby places can I visit before or after shopping at the Verizon store?
Nearby you can visit Pizza Hut and Northern Lights Pizza for dining options, or Lukes's Coffee Hub and Swirl Station for coffee and ice cream.
Are there other mobile phone stores near the Verizon store in Grimes?
Yes, nearby mobile phone stores include U.S. Cellular by Cellular Advantage and the AT&T Store.
What other services or shops are available near the Verizon store that customers might find useful?
Nearby services include Cost Cutters hair salon, 4SeasonsNails beauty salon, and Athletico Physical Therapy, along with convenience at Circle K.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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