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Brand Certified

Verizon

3.9
(280 reviews)

Business Details

2957 5th Ave S, Fort Dodge, IA
50501, United States
(515) 215-9440

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderCellular Sales
Cellular Sales is Fort Dodge’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Fort Dodge connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
2957 5th Ave S, Fort Dodge, IA
50501, United States

Hours

Reviews

3.9
280 reviews
5 stars
148
4 stars
49
3 stars
25
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees were praised for their helpfulness and knowledge, others were criticized for being rude, unhelpful, or dismissive.

Sales Experience

Several customers reported feeling pressured into purchases or receiving inadequate assistance with their needs, leading to dissatisfaction.

Staff Knowledge

While some staff members were noted for their expertise and ability to resolve issues, others were described as lacking knowledge about products and services.

Store Management

Concerns were raised about the professionalism and attitude of management, with some customers reporting negative experiences with store managers.

Wait Times

Customers frequently mentioned long wait times for service, with some expressing frustration over being ignored or having to wait excessively.
  • LB
    Lynn bohlke
    Jan 30, 2026
    5.0
    Ricky was excellent, great service. He was very patient and knowledgeable.
  • MK
    Matthew Knipp
    Jan 29, 2026
    5.0
    Ricky and Sam did a great job and went above and beyond, extremely happy with these guys!!!
  • KC
    Kim Colwell
    Jan 28, 2026
    5.0
    Ricky was absolutely wonderful helping us!!! We look forward to working with him in the near future. He quickly helped with our issues and saved us money!!! Thank you!!
  • NC
    Nebraska Catholic
    Jan 22, 2026
    1.0
    Mom needed help with iPad spent less than a minute and said it was an Apple issue and did not offer further assistance. Heard sales people talking about customers as they came in predicting that they would not be a sale for them. Even when they are commission not something to discuss on sales floor. If you go out of your way to take care of customers they will take care of you.
  • LK
    Lisa Kluss
    Jan 22, 2026
    5.0
    Our sales rep Ricky ochoa was outstanding with our service and phone!! super helpful and knowledgeable helped us get new phones and fix our bill

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