Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Forest City, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
189 reviews
5 stars
165
4 stars
7
3 stars
5
2 stars0
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Nicole and Jess, for their exceptional service, knowledge, and willingness to help.
Helpful Staff
Many reviews highlighted the staff's ability to resolve issues efficiently and provide thorough explanations, making the experience enjoyable.
Positive Experiences
Overall, customers reported positive experiences at the Forest City location, often preferring it over larger stores due to the personal touch.
Mixed Feedback
While most reviews were positive, there were a few mentions of rude service and negative experiences, indicating inconsistency in staff performance.
- RMRuth Merchant6 days ago1.0We were not told of the unreasonable cost for our phones when we got them!! We will cancel Verizon today!!! What a rip off!!!!!!!!!!!!
- PWPatrick WirthNov 26, 20255.0Very helpful
- BVBob VerhoefNov 14, 20255.0The Forest City office was fantastic !!
- CJChad JefsonNov 10, 20255.0They were able to save info off my old phone even though it was on the way out. Thank you so much!
- TWToby WelshOct 14, 20255.0Excellent customer service each step of the way, the sales people were very knowledgeable and polite, would 100% return again. Thank you
Frequently Asked Questions About Verizon
What type of products can I find at the Verizon store in Forest City?
The Verizon store in Forest City offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands does the Verizon store in Forest City carry?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Casemate.
What are the store hours for the Verizon store in Forest City?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does the Verizon store in Forest City offer in-store pickup?
Yes, the store provides in-store pickup services for purchases.
What methods of payment are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the Verizon store in Forest City accessible to Spanish-speaking customers?
Yes, the store offers services in both English and Spanish.
What nearby places can I visit before or after shopping at the Verizon store?
Nearby, you can visit Bernie’s Bar/FC for food and drinks, The Green Axe for sports and recreation activities, and Sweet Emmylu’s for ice cream and smoothies.
Are there any dining options close to the Verizon store in Forest City?
Yes, Subway and Bernie’s Bar/FC are nearby and offer a selection of sandwiches and bar-style meals.
Where can I find financial and insurance services near the Verizon store?
Nearby financial services include Edward Jones - Financial Advisor offices, Titonka Savings Bank, H&R Block, and State Farm Insurance Agent Dave Osborne.
Can I recycle electronics at the Verizon store in Forest City?
Yes, the store provides electronics recycling services to customers.