Verizon

4.9
709 reviews
Get DirectionsCallWebsite

Business Details

2599 Nw Arterial, Dubuque, IA
52002, United States
(563) 663-9700
https://locations.tccrocks.com/ia/dubuque/2599-nw-arterial.html
GoogleFacebookInstagramTwitter

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Dubuque, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2599 Nw Arterial.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
2599 Nw Arterial, Dubuque, IA
52002, United States

Hours

Reviews

4.9
703 reviews
5 stars
673
4 stars
7
3 stars
2
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Conner and Austin, received high praise for being friendly, helpful, and knowledgeable.

Expertise

Customers noted the staff's ability to resolve issues quickly and effectively, showcasing their technical knowledge.

Efficiency

Many reviews highlighted the quick service and smooth processes during visits, making for a pleasant experience.

Patience

Staff demonstrated patience, especially when assisting older customers or those with complex issues.

Mixed Experiences

While most feedback was positive, there were a few reports of negative experiences related to perceived condescension and pressure sales tactics.
  • SH
    Sandra Harry
    5 days ago
    5.0
    After forever of trying to get it fixed, Luke got it done in 5 minutes like it was nothing
  • BR
    Bob Runde
    Nov 7, 2025
    5.0
    Austin was great and got my phone setup no problem and got my hotspot all squared away!
  • SK
    Sidney Kohl
    Nov 6, 2025
    5.0
    Conner was excellent to work with
  • M9
    Mbschemmel 97
    Nov 3, 2025
    5.0
    Just wanted to thank Conner! Thank you for making my visit so efficient! In one stop, Conner not only straightened out the charges on my bill but also got my new streaming channels set up perfectly on my device. Always great service and knowledge!
  • GR
    Gabe Runde
    Nov 3, 2025
    5.0
    Austin helped me get my new phone and was a pleasure to work with! Will be coming back!
Read more reviews on Google

Frequently Asked Questions About Verizon

What types of products and services does Verizon at 2599 Nw Arterial in Dubuque offer?

Verizon offers the latest smartphones, tablets, wireless devices, accessories, Verizon home internet, and services including prepaid plans, bill payments, new lines, upgrades, and device activation.

What brands of mobile devices are available at Verizon in Dubuque?

Verizon carries brands such as Apple, Samsung, Motorola, LG, and HTC.